Customer Service Representative
Resume:
Solina Geddes
Brooklyn, NY *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Scheduling Coordinator
Mount Sinai Health System
January 2023 to Present
Answering/Returning calls
Verify/Add insurance
Updating demographics
Register patients
Schedule/Reschedule appointments
Amend notes to doctors and nurse practitioners
Refer patients to other providers
Refilling prescriptions
Resolving patient issues
PSR - Patient Service Representative
Summit Health - Brooklyn, NY
January 2022 to Present
Signing in patients
Verify insurance
Checking all documentation
Upload/ correcting documents
Assuring all information is updated
Assisting doctors and scribes when needed
Maintain a safe and clean are for staff and patients Assistant Supervisor
Bergdof Goodman
November 2018 to July 2019
Opening and closing cafe
Creating schedules and training employees on cash register use, making beverages & café policies Contacting vendors, planning weekly menu, and doing inventory Deal with customer issues and exchanges
Madison Square Garden
Merchandise Stand Level Supervisor
MADISON SQUARE GARDEN
November 2014 to July 2017
Ensure stores and stand displays are up to standard. Assign tasks for employees
Supervise employee transactions and maintain a secure environment during events. Training employees on registers, exchanges and MSG Policies. Education
High school diploma
Pacific High School
June 2007
Skills
• Hard-working professional with over 8 years experience and a proven knowledge of customer service, operations management and productivity improvement. Aiming to leverage my skills to successfully fill the role at your company.
• Menu Planning
• Management
• Purchasing
• Budgeting
• Leadership
• Supervising Experience
• Insurance Verification
• Catering
• Medical Scheduling
• Inventory Control
• Office Management
• Medical Office Experience
• Medical Records
• Office experience
• Medical terminology
Contact this candidate