Ashley Davis
Ormond Beach, FL
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Bartender
Off The Hook Bar and Grill - Ponce Inlet, FL
May 2021 to Present
• Maintain well organized high functioning bar
• Prep all fruit and juices for the day
• Stock all liquor, wine, and beer for the day
• Communicate with management when low on product or any maintenance needed
• Connect and build relationships with all guests ensuring a great experience every visit
• Suggestive sell, upsell
• Handsome service well in timely manner
• Handle all cash and credit card transactions. I tend bar Monday through Friday day shifts and occasionally nights and weekends. Maintain and control the large, fast paced, high volume outdoor bar while having a great time, connecting with guests and keeping cool. I enjoy it here, just looking for a better opportunity.
Bartender/Server/bookkeeper
BJ'S Restaurant - Daytona Beach, FL
May 2010 to May 2021
My responsibilities as bookkeeper;
-Handle cash
Balance $4500 safe
Place/receive change orders
-Credit cards
Settle credit cards
Issue refunds when necessary
Investigate/respond to all chargeback
disputes
-Accounts Payable
Enter all invoices into the system assuring
they are entered correctly and paid in a
timely manner.
-Emails
Respond to any emails that have to do with
my responsibilities
Communicate with our sales and cash
team, Accounts payable manager, and our
AVP to keep them updated with our office
-Training
Responsible for training and overseeing
new bookkeepers. Double checking all of
their work and providing positive
feedback. I never miss a training
opportunity. I want them to know
everything I know in the office.
Responsibilities as Day Bartender;
-Build strong relationship with guests
Connecting with each guest will bring them
back.
-Set up bar for entire day
Make sure there is just enough prep to get
through entire day with little left over.
Stock beer, wine, liquor
-Communicate
With bar manager when running low on
product
With team on any changes and 86'd
items
-Build sales
Suggestive sell
Utilize every opportunity to up sell
-Prepare alcohol drinks for entire restaurant
-Handle cash properly
-Maintain a clean bar with no health code violations Accomplishments
I worked hard to develop a strong relationship with every guest that entered the building. I accrued a very large following. I was number one in secret shopper reports and guest online surveys in my region and my name appears the most on yelp reviews in my restaurant. Skills Used
Multi tasking, team work, the ability to work in a high volume fast past environment, communication, office skills, organization, leadership, able to accept coaching and constructive criticism, punctuality, reliability, honesty, maintain composure, positive attitude, work with others, motivate team members...I know how to work hard and make money
Shift lead Server, expoditor
Miller's Ale House - Daytona Beach, FL
December 2004 to March 2010
As server my responsibilities were to build relationships with each guest, assure orders were correct, handle cash properly
Shift leader: lead and drive servers during shift, assign side work and make sure all is complete by the end of the shift, communicate with team and management, make cuts accordingly Expo: Run the expo window, make sure orders were garnished and went out correctly, make sure extras and add ons were charged appropriately, communicate with front of house and back of house, encourage servers to run food, maintain composure...that window could get intense! Education
Some college
Skills
• Excellent hospitality skills. (10+ years)
• Office/bookkeeping (6 years)
• Bartending (10+ years)
• Mixologist (10+ years)
• Restaurant Server (10+ years)
• Guest Relations Experience (10+ years)
• Upselling (10+ years)
• POS (10+ years)
• Host/Hostess (10+ years)
• Cash Handling (10+ years)
• Food Safety (10+ years)
• Office Management (6 years)
Certifications and Licenses
Food Safety
Food Handler
Assessments
Food Service: Customer Situations — Highly Proficient February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Verbal Communication — Expert
February 2020
Speaking clearly, correctly, and concisely
Full results: Expert
Memorization & Recall — Expert
February 2020
Committing product or merchandise information to memory and recalling it at a later time. Full results: Expert
Attention to Detail — Expert
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Expert
Customer Focus & Orientation — Expert
February 2020
Responding to customer situations with sensitivity Full results: Expert
Bartending — Proficient
December 2019
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food Safety — Highly Proficient
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Outside Sales — Highly Proficient
March 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I strive to do my best at anything I do. I'm always looking for an opportunity to learn something new. I have amazing hospitality and guest relation skills. Fellow team members tend to follow my lead and know they can come to me for any questions. I like to keep a positive attitude and have fun while taking my job very seriously. I don't have management experience but I have leadership skills and a whole lot of restaurant experience! I have also tended bar at a few private events including 2 weddings and a corporate Christmas party.