Customer Service Data Entry
Resume:
Barbara Hernandez
Louisville, KY *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Receptionist
Restaurant Depot - Louisville, KY
August 2021 to February 2022
Greet all customer. Answer 7 line phone. Enter all new memberships. Access database to answer all questions customers had about product availability Delivery Driver
Panara Bread - Louisville, KY
August 2019 to March 2020
Deliver all customer orders.
Data Entry Clerk
Waste Management
June 2010 to December 2010
Data entered entire database when they completely revamped their computer system. Front Office Receptionist
Goebel Chiropractic - Fort Wayne, IN
February 1985 to April 1998
Manage all front office, reception, and scheduling Front Office Receptionist
Cabaluna, Smithivas & Lelonek - Fort Wayne, IN
August 1980 to March 1983
Greet patients and schedule appointments
Education
High school diploma
Paul Harding High - Fort Wayne, IN
May 1974 to May 1979
Skills
• Delivery Driver Experience
• Driving
• Microsoft Word
• Stocking
• Warehouse Experience
• Front Desk
• Packaging
• Filing
• Customer Service
• Data Entry
• Shipping & Receiving
• Office Administration
• Clerical Experience
• Phone Etiquette
• Insurance Verification
• Medical Scheduling
• Computer Operation
• Medical Terminology
• Medical Office Experience
• Medical Receptionist
• Medical Coding
• Medical Billing
• Computer Skills
• Office experience
• English
• Multi-line Phone Systems
• CPT Coding
• Medical Records
• Transcription
• Triage
• Patient Care
Certifications and Licenses
Driver's License
Assessments
Administrative assistant/receptionist — Familiar
January 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Data entry: Attention to detail — Familiar
February 2022
Maintaining data integrity by detecting errors
Full results: Familiar
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical receptionist skills — Proficient
March 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Warehouse safety — Proficient
March 2022
Using safe practices in a warehouse setting
Full results: Proficient
Customer service — Familiar
March 2022
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Familiar
March 2022
Responding to customer situations with sensitivity Full results: Familiar
Protecting patient privacy — Proficient
March 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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