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Customer Service Data Entry

Location:
Williamsville, NY
Posted:
July 23, 2023

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Resume:

DANIEL J. PUGLIA

*** **** *****, *********, ** **068 716-***-**** adyg7r@r.postjobfree.com

PROFESSIONAL STATEMENT

Dedicated sales professional with more than 15 years of experience in the consumer goods industry. Passionate towards demonstrating a track record for increasing profits, and managing large ecommerce electronics accounts for professional businesses. EXPERIENCE

Ecommerce Consumer Electronics Customer Service, Sales and Insurance Replacement Representative, Lifetime Service Center January 2019 – April 2021 Buffalo, NY

– Most recent daily tasks included processing electronic returns and exchanges, answering messages in a timely manner on ecommerce marketplaces, creating replacement orders and return labels in an inventory system.

o Key Achievements: Utilized strong knowledge of consumer electronics and ability to work within multiple departments to place insurance and customer electronic repair orders in a timely and efficient manor.

Sales Executive & Marketplace Director, Stereo Advantage and iful Buffalo, NY November 2005 – January 2019

– 14 years of experience improving consumer electronic sales, implementing direct sales strategies to increase and maintain company revenue in new and existing online retail accounts. Ability to sell, promote and position products and services while providing professional and courteous customer service.

o Key Achievements: Applied market analysis’s to promote products effectively, and nurture new client and industry representative relationships. Able to identify and diligently develop new business opportunities independently, while delivering on objectives of c suite executives. Provide market feedback to the company leadership regarding competitive offerings, and generate product development ideas. EDUCATION

Erie Community College- Buffalo, NY

– Associates Degree, Business Administration and Management 2005-2007 SKILLS & ABILITIES

– Customer Service and Direct Sales and Purchasing

– Drop Ship Fulfillment

– Data Entry

– Solution Selling

– Sales Team Management

– Inventory Management

– Experience Selling Products in B2B & B2C Marketplaces

– Primary Account Management for Amazon, Ebay, Assurian



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