Mrs. SHEILA V. CONWAY

*** ********* ****** * Stockbridge, GA 30281 * 404-***-***** adyg2r@r.postjobfree.com

SUMMARY OF QUALIFICATIONS A dynamic individual with over twenty years of experience providing excellent executive administrative support, client care, efficient accounting both with A/P, A/R and company ledgers/ accounts . Proven track record of organizational growth and development, while providing strong leadership. Exceptional at managing responsibilities in a high volume office /call center atmosphere. Skilled at interacting with customers and clients of all socioeconomic backgrounds, with the ability

to engage, and relate to a variety of situations. Energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

EMPLOYMENT HISTORY

Vernay-Griffin, GA 4/20222- Production Team Lead- 2022

●Performed inspection of parts.

●Ensure the quality control process and system are functioning at 100%.

●Conduct daily process, system and quality audit.

●Use good problem-solving skills to determine the root cause of failures in the product line.

Caterpillar- Griffin, GA 3/2022- Production Team Lead

●Maintain daily records and objective evidence of activities

●Performed inspection of parts

●Maintain safe procedures while operating power tools.

●Report any deviations of parts to the supervisor.

Acacia Network Brooklyn, NY Case Manager Supervisor 2018-2021 ● Supervised and trained staff on Cares Functions/HMIS, Document folder, Assessments for families & Singles. ● Assist Housing department with all forms reviewed/Submitted all Linc, GP, various housing applications. ● Audit case managers charts, Conduct client Biopsychosocial/ scheduled housing tours.

● Conduct site transfers, Counseled all client altercations/dispute, scheduled all employee training sessions.. Children’s Community Services Queens, NY Case Manager Supervisor 2016-2018 ● Supervised and trained staff on Cares Functions/HMIS, Document folder, Assessments for families & Singles.. ● Reviewed/Submitted Linc Applications GP, various housing applications

● Audit case managers charts

● Oversee Several sites / Conduct site transfers

● Created Biopsychosocial / Conduct housing tours

Samaritan Village Brooklyn, NY Case Manager 2014 to 2015 ● Maintain clients personal & financial records

● Assist with client transfers/ move outs.

● Refer clients to appropriate alcohol or drug rehabs.

● Construct comprehensive housing plans for clients / Created Biopsychosocial for clients

WTTN Kingdom Radio Network Fairburn, GA Chief Administrator/Accountant/Tax preparer/HR Head/ Bookkeeper 3/2013 to 12/2013 ● Organized all client / company financial records.

● Broadcasted business information. Responsible for 75% of increase in sales.

● Headed HR,Background /Criminal checks, A/P & A/R.

● Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.

● Coordinate with IT department on all office equipment.

● Manage contract and price negotiations with office vendors, service providers and office lease. Best Yet Market Bethpage, NY CEO’s Executive Administrator 1/2009 to 12/2012 ●

Promoted from Closing & Front End Manager/Bookkeeper to Assistant Buyer to Trainer and lastly CEO’s Executive Administrator.

● Trusted store keyholder of 17 locations.

●Assisted with inventory and auditing for buyers as needed Trained employee for various department within all company locations, • Investigated HR related issues, Call Center Manager/ Operator A/P & A/R. ● Attended meetings, maintained records for all corporate meetings.

● Call Center Manager/ Operator A/P & A/R

NYC Dept. HRA New York, NY Child Support Enforcement Account Auditor/Bookkeeper/Executive Administrator 1/2007 to 4/2008 Promoted from Executive Administrator to Child Support Enforcement Account Auditor. ● Maintained and audited client accounts as needed, A/R & A/P.

●Kept track of custodial stock and performed inventory checks, Organized meetings for Supervisor. ● Ensured custodial staff was clocking in and out and oversaw their daily operations.

Modell’s Dept. Store New York, NY Accountant / Head AP/AR Trainer/Bookkeeper 11/2005 to 11/2006 ● Maintained cash drawers, handled bank deposits, assisted with vault, and maintained credit card accounts. ● Trained new hires and ensured they were practicing and aware of store policies and procedures.

Howard Sheppard Co. & Warner Enterprise Co.

Tank TT Driver& TT Driver Conley, GA & Springfield, OH ● Drove Tank Truck from Conley, GA to Marietta, GA – hazmat load. 4/2002 to 10/2005 ● Drove throughout country delivering merchandise and products as needed.

NYS Dept. of Corrections

Correction Of icer – Bedford Hills CF Westchester, NY ● Escort inmates to hospital and to family funerals, Maintained daily account of all inmates. 3/1998 to 12/2004 ● Responsible for maintaining the peace during all inmates’ activities and work detail.

● Secured all inmate quarantine areas and suicides watch.

●Maintain the safe distribution of all inmate provisions and mail, Search visitor and inmate before and after each visit. EDUCATION

LaGuardia Community College / Walden University

Queens, NY Online Present

Studied Accounting / Mortuary Science Social Work – Social Work

Bachelor/Master program

SKILLS

● Certified in Weapons Training Peace Officer Adult and Youth Counselor

●Certified Class A CDL with all endorsements

● Certified in QuickBooks Microsoft Office Project Manager, PowerPoint, Word, Excel & Visio.

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