Administrative Assistant Customer Service
Resume:
Linda Smith
Poughkeepsie, New York 12601
************@*****.***
Objective
Looking to secure a position, that will allow me to make positive contributions, while developing and gaining new skills that will maximize my prior work experiences and further my growth and success.
Skill
35 wpm+ Microsoft Word ePACES
Transcriptions Filing/Faxing Exceptional Customer Service
Medical Terminology Graphics/Photoshop Marketing
Work Experience
Accent Care Poughkeepsie, NY 09/19 – 04/20
(Direct Care)
Provided everyday essential care, assisted with proxy support. Accompanied client to and from all medical, mental hygiene appointments. Documented doctors notes and daily task or assignments, set reminders and scheduled all appointments. Refreshed and maintained the cleanliness of the household. Administered medications and made sure client stuck to dietary restrictions.
Psalm 91 Transport Hyde Park, NY 12/17 – 12/19
(Administration)
Retrieved and submitted weekly rosters, composed invoices for payments rendered. Handled all office correspondences subjected but not limited to faxing, emails, timesheets, code of conduct, trip sheet, vehicle inspection sheet, business letterhead responses and company marketing.
Crossmark Poughkeepsie, NY 01/11 – 08/11
(Inventory Specialist – Data Collections Associate)
Collecting and transmitting of data gathered from designated retail stores. Ensure that the merchandise is displayed appropriately
with proper signage and favorable shelf placement. Conducted audits and surveys for cost effective purposes.
Guitars & String’z Production’z, Ltd., Queens, NY 01/05 – 12/11
(Personal Assistant)
Schedule studio bookings, keep tack of all timed sessions and answer high volumes of phone calls/ e-mails. Accurate payment collection and assists with company’s advertisement and promotions. Make sure all surroundings are kept clean to professional standard.
Dr. Donald Berman (Pulmonologist) Poughkeepsie, NY 09/09 –1/10
(Receptionist)
Opened Facility, prep all exam rooms, pulled charts, greeted all guests and checked patients in and out of the office. Entered and updated patient history and insurance information. Collected and posted payments. Answered high volumes of calls and booked appointments. Called in scripts per Dr.’s request and managed consulates for IME exams.
Manpower Employer Poughkeepsie, NY 08/07 – 11/07
(Medical Assistant) Melville Hughes (Dermatologist)
Assisted the Doctor in exam room, booked appointments and took payments. Read test results to patients and maintained the upkeep of the Office. Greeted and escorted patients to exam rooms, dispersed sample product to patients with specific medical needs.
Vassar Brothers Hospital (Pathology Dept.) Poughkeepsie, NY 02/06 - 11/06
(Administrative Assistant)
Transcribed reports for the pathology Dept. in VBH for and reviewed them for spelling, and proper medical terminology. Filed slides medical records. Answered telephones, directed calls to appropriate staff and checked voice mails.
IBM Poughkeepsie, NY 05/03 – 01/06 Dekit Assembler/Internal Trucker
Logistically and physically removed memory cards and chips. Logged all incoming and outgoing parts. Delivered software and hardware to appropriate locations.
Education
Ridley-Lowell Business & Technical Institute
Diploma, Medical Administrative Assistant Poughkeepsie, NY 2005
Dutchess County BOCES
Certificate, Office Technology Poughkeepsie, NY 2001
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