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Customer Service Associate

Location:
Manteca, CA
Salary:
20.00 $/hr
Posted:
July 21, 2023

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Resume:

Arshad Ameen

Manteca, CA adyfyt@r.postjobfree.com

Experience

Walmart Sales Associate, Electronics — Milpitas, CA July 2019 - Present

● Securing & Staging TVs, cameras, watches, phones, and accessories for display

● Answering customer product inquiries, suggesting product alternatives

● Customer service and check-out, making cash, credit card transactions

● Receiving and dispatching for e-commerce

● Securing high-value products against theft, damage, and pilferage.

● Watching for suspicious activities and reporting to the concerned manager Walmart Personal Shopper — Milpitas, CA April 2019 - July 2019

● Monitoring online shopping orders

● Checking pickup and staging

● Shipping and delivery in a timely manner through a complex software system Walmart Customer Service Associate — San Jose, CA March 2017 – April 2019

● Answering a multi-line telephone system, fixing check out machines

● Advising customers to open company credit cards

● Maintaining a professional demeanor when interacting with customers.

● Making credit, debit, EBT, transactions. Monitoring theft & wastage. G&J Shell Cashier & Station Attendant — San Jose, CA June 2011 - March 2020

● Cash/credit cards transactions

● Keeping the station safe and organized, Checking the security system timely.

● Understanding customer concerns and offering solutions to their grievances Fairway Body Shop Supervisor — Hayward, CA February 2007 - April 2011

● Estimating repair cost using ADP estimating software & ordering essential parts for vehicles

1

● Coordinating with clients and insurance companies for smooth claims processing

● Developing a supplier base for economically & timely availability of parts and material.

● Scheduling work orders, monitoring progress on job orders, and keeping managers informed.

● Receiving and releasing cars, billing clients and processing transactions Education:

B.S. in Mechanical Engineering from Aligarh University — Aligarh, India 2



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