Christina Joplin
Ann Arbor, MI *****
******@*****.***
Christina Joplin
**** ********* *** *** ***** MI 48105
****************@*****.***
To whom it may concern,
Please find my resume attached for your review. I would appreciate the opportunity to apply and interview for the position.
My focus as a customer service representative is to always assist the customers with respect while providing fast and courteous service. As the first person many people see when they walk in I know that I present a friendly face. When people have questions or concerns I am able to either provide a solution or refer them to the most appropriate person.My combined education and experience make me an excellent choice. I pay attention to detail and good service delivery. With me you can be assured you have selected the best person for the job. I am available for an interview at your convenience. Sincerely, Christina Joplin
Authorized to work in the US for any employer
Work Experience
Medical Records Specialist
MRO Corporation - Ypsilanti, MI
May 2022 to June 2023
I was responsible for running the front office reception area assisting patient walk-ins for records request. I was also responsible for answering phones, logging the fax request from legal representation and doctors for continuation of care. I also enter data in the computer using epic, logging the mail, scanning documents and releasing patient records.
Data Entry Indexer
Cardone Record Services, Inc. - Ann Arbor, MI
March 2022 to May 2022
Review medical record documentation, both on the computer and also off the paper, keying in various elements into the document imaging system. • Identify work type to be completed and process per company and facility guidelines. • Prioritizes work based on contracted turn around times. • Quality check the scanned images on the screen when comparing to the original, to ensure a readable image.
• Review work for quality and accuracy.
Med Tech Supervisor
Sterling heights comfort care - Sterling Heights, MI December 2019 to August 2020
Supervising in an assisted living unit providing all residents the appropriate level of care. Oversee additional key tasks of medication management, serve as a focal point for families and daily reporting to the resident care director.
Certified Nursing Assistant (CNA)
Bellbrook - Rochester Hills, MI
February 2019 to July 2019
• Provided patients/residents with care and companionship
• Monitored vital signs
• Dietary assistance
• Assisted residents with personal hygiene
• Changed bed linens
• Worked with mechanical lifts as needed
• Turned and repositioned residents
• Helped residents with daily living needs
• HIPPA privacy experience
• Kept rooms stocked
• Bedpan changes
• Performed post-mortem care
• Trained new hires
• Worked with healthcare computerized databases
• Documented all care
CNA
Shelby nursing center - Shelby Charter Township, MI November 2017 to February 2019
• Provided nursing assistance to residents in a 120 bed long term care and rehabilitation
• Assisted residence with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
Certified Nursing Assistant/ Ward Clerk
Regency at Bluffs Park - Ann Arbor, MI
March 2013 to October 2016
• Patient care charting
• Provided assistance in activities of daily living to promote patient and resident health.
• Familiarized to use equipment in the delivery of patient and resident care within the CNA scope of practice.
• Ensured to protect confidentiality of patients, residents and colleagues and actively sought out and accepted feedback.
• Supported the influence of the individual's human experiences of health, illness & healing into the nursing care plan.
• Advocated to needs of patients and residents and provided care in an ethical and legal manner.
• Reported concerns regarding patient and resident care.
• Answering phones, greeting patients, compiling, verifying, filing medical records of patients and performing general data entry.
• Storing and disposing of outdated files, arranging records. CNA - Certified Nursing Assistant
Gilbert Residence - Ypsilanti, MI
2012 to 2013
• Provided nursing assistance to residents in a 120 bed long term care facility.
• Assisted residence with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
CNA - Certified Nursing Assistant
Glacier Hills Home Care - Ann Arbor, MI
2009 to 2012
• Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
• Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands Education
High school diploma
Huron High School - Ann Arbor, MI
August 2003 to May 2007
Skills
• CNA
• Certified Nursing Assistant
• Computer Literacy
• Office Experience
• Administrative Experience
• Customer Service
• Medical Records
• Medical Terminology
• HIPAA
• EMR Systems
• Patient Care
• Medical Office Experience
• Hospital Experience
• Experience Administering Injections
Certifications and Licenses
Nurse's License: State: MI
Certified Nursing Assistant (CNA)
CPR Certification
Additional Information
Skills
• Patient Care and safety, Privacy/ HIPPA Regulations,
• Electronic Medical Records, Medical Terminology,
• Vital signs & Patient Monitoring
• Ability to handle multiple tasks
• Excellent ability to perform other duties such as filing, typing, faxing, answering phone