Peggy Hammond
+1-817-***-**** *****.*******@*******.*** linkedin.com/in/peggy-hammond-43b7118
Growth-oriented professional with 15+ years of experience in excelling within challenging roles and high-volume, customer-focused environments by leveraging outstanding interpersonal, relationship building, organizational, multitasking, and time management abilities. Skilled in consistently outperforming corporate sales and revenue goals by recommending products, demonstrating features, monitoring competitors, solving customer complaints, and providing after-sale support. Expert in building trusting and enduring relationships with customers, management teams, and peers to maximize client retention and satisfaction.
Professional Experience
Schumacher Auto Group Delray Beach, FL
Aftermarket Sales August 2020 to Present
Significantly contribute towards growth and success by driving dealership sales on campus for Lincoln, Subaru, Chrysler, Ram, Jeep, Dodge, and other preowned vehicles
Play a pivotal role in facilitating well-informed decisions by providing competitive feedback on products, pricing, and promotions to customers
Realize operational effectiveness by preparing all sales quotes, creating proposals, and handling closing transactions
Coordinate parts, service, and customers schedule for the aftermarket installations by utilizing knowledge of products and timeline for installations
Communicate and follow-up with clients to maximize satisfaction and retention levels by 90%
Exceed all sales objectives, including overall revenue margins and expense goals to support expansion and increase market share
Vanderpump Pets remote from FL nationwide
National sales manager 2021 to 2022
Sold Lisa Vanderpump pet products nationwide for one year to generate a revenue of $500,000
Increased business by 100% by devising and executing effective sales strategies/plans
Formed partnership with Chewy.com to boost sales and maximize revenue generation
Youfit Health Clubs Boynton Beach, FL
General Manager 2018-2021
Managed routine operations and supervised staff activities to facilitate attainment of set goals/objectives by serving as Sales and General Manager of health club
Grew business by coordinating special events along with focusing on promotions and increasing brand awareness, leading to improved sales by 70%
Oversaw several initiatives/programs, including starting community outreach, functioning as Ambassador for the Boynton Chamber of commerce, and others to maintain optimized workflow
Ensured fulfillment of staffing requirements by building and motivating an efficient team of 63 members
Achieved and surpassed previous goals every year to set new benchmarks and sustain continuous growth
Lauderdale Mini Fort Lauderdale, FL
Motoring Advisor August 2016 to January 2018
Informed, educated, and guided customers by utilizing in-depth knowledge of automobiles’ features, capabilities, prices, and other aspects along with comparing various vehicles in detail to facilitate well-informed decisions
Drove sales by cultivating strong customer relationships and maintaining rapport with active prospects while advising on trade-ins, meeting prospects at community activities, greeting drop-ins, responding to inquiries, and participating in sales campaigns
Interacted with buyers to understand purchasers’ requirements and preferences as well as match consumers’ needs with various models to suggest options