Kimberly Dugan
Indianapolis, IN *****
adyfum@r.postjobfree.com
I am a dedicated employee with excellent attendance. My specialties are customer service and data entry. I am also detail oriented, and can easily find errors. I am team player. I am able to sit for long periods of time and enjoy repetition of tasks and duties. Authorized to work in the US for any employer
Work Experience
Direct Support Professional
Tangram, Inc - Indianapolis, IN
October 2017 to Present
Assist disabled adults with everyday living. This includes housekeeping, meal prep, social activities, work, hygiene and appointments. Must be patient, respectful, understanding with a positive mental attitude. Data Entry Operator / Customer Service Agent
Alpha Rae Personnel, Inc. - Fort Wayne, IN
May 2016 to Present
high volume data entry of state forms with accuracy and in a timely manner, scanning and customer service via phones.
Document Reconciliation Specialist
Freedom Mortgage - Indianapolis, IN
February 2021 to March 2021
Search mortgage loan papers and find missing documents and add them to a spreadsheet. Data entry Daily use of Excel, Adobe, and Outlook. Remote position. Customer Service Representative
Kelly Services - Indianapolis, IN
July 2016 to September 2017
Assignment ended. Answering high volume inbound calls, making outbound calls, processing rebates, problem solving, research, filing, data entry
Data Entry Clerk
Randstad USA/Labor Ready Staffing Service - Indianapolis, IN June 2016 to September 2017
Data entry of customer information and insurance. Keying data into database 8 hours per day with accuracy and in a timely manner.
Shuttle driver
Airserv Corp - Indianapolis, IN
April 2014 to March 2015
Responsibilities
Transport Fed Ex employees to work in a timely manner. Customer Service Agent
Apac - Davenport, IA
September 2013 to February 2014
Responsibilities
Answering incoming calls, customer service and data entry. Accomplishments
Award for Core Values
Skills Used
Excellent communication skills, accurate data entry Manufacturing
Aerotek - Davenport, IA
February 2013 to April 2013
Measured, cut, crimped, labeled, package,flushed hoses in an exact and timely manner.Operated manual and marken saw, crimper and flush tank.
Cashier Customer Service
Lowes - Davenport, IA
September 2012 to February 2013
cashier, customer service, stocking, zoning,cleaning, unloading trucks. Dispatcher
Per Mar Security - Davenport, IA
November 2012 to January 2013
Answering incoming emergency and non emergency calls in a timely manner. Call Center Agent
The Sedona Group - Moline, IL
August 2012 to October 2012
Answering emergency and non emergency incoming calls in a timely manner, customer service. Customer Service Agent
Vertex Outsourcing - Indianapolis, IN
May 2012 to June 2012
Answering incoming calls and assisting utility customers with their gas service including, bill pay, payment arrangement, disconnect,scheduling appointments, transfers, and shut offs. Education
High School diploma
Burke High School - Omaha, NE
January 1974 to July 1975
Certifications and Licenses
CPR Certification