Rita Shinabarker
Auburndale, FL 33823
*********************@*****.***
I have held a variety of positions throughout my career: from Industrial/Inventory ( Clerk (3 years), Operation Manager for an Answering Service in the Sarasota/Bradenton area (10 years), and Collection Supervisor for 4 restaurants. I am looking for a company who wants a team player, wants a positive individual full of energy and a hard worker.
Performance-Focused Operations Leader with 30+ years of experience ensuring diverse teams meet all Dot compliance requirements, safety programs, and daily operations in the highly regulated transportation industry.
Collaborative Leader, with demonstrated success managing teams in time-sensitive environments to effectively respond to client needs, drive process improvement, and achieve operational success. Thrives In Challenging Environments, and the ability to listen with intention from stakeholders, communicate effectively with a broad range of individuals, and proactively solve problems at scale. Skills and Core Competencies
Operation Management Training and Development Fleet Management Safety Requirements Human Resources Customer Service Regulatory Compliance Drug and Alcohol Testing Customer Relations AR/AP
Professional Experience
August 2009-June 2023
KC Industries Trucking, LLC. (Chemical Trucking Company) 2420 Old Highway 60 Mulberry, FL 33860
Director of Operations and Safety
Held a principal role in the organization, having been recruited as an Administrative Assistant and promoted multiple times to ultimately guide all aspects of the business operations and safety efforts for a team of 30 staff. Simultaneously support and implement an operational strategy to meet the short/long- term goals while also holding oversight of the safety program.
● Deliver positive increases to all KPIs related to business operations, including driver performance, dispatching, safety assessments, training and development. 2
● Coach, develop and train staff-hosting Quarterly Safety Meetings, registering all drivers online for the 3- year PHMSA Dot Hazmat Training, and completing 1:1 performance improvement training as needed.
● Support requirement acquisition, manage vendor relations and negotiate the purchase of new equipment.
● Hold a host of Human Resource responsibilities, including ultimate oversight of staff performance, scheduling, approving payroll, and the hiring/termination of staff.
● Drive the day- to- day performance of the office, shop, driver’s development and vehicle maintenance.
May 1994- June 2009
RC Transport, LLC (Heavy Haul Trucking Company) 4848 Lakeland Harbor Circle, Lakeland, FL 33805
Owner and Manager
Directed the daily operations and special projects at a time of high growth. Served as an operational leader, delivered solutions to problems, and expertly managed some of the company’s largest client relations.
● Accountable for all business areas, including load management, AR/AP< human resources, customer complaints, scheduling repairs and maintenance on all equipment, managing vendor services and all communications with the various states. Education
Drug and Alcohol Training
Private Fleet Safety and Compliance
Training for Reasonable Suspicion
PHMSA Dot Hazmat Training