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Customer service/ work from home

Location:
Simpsonville, SC
Posted:
July 21, 2023

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Resume:

Michelle Rex

*** ******* **

Greenville, SC *****

cell: 864-***-****

adyfti@r.postjobfree.com

OBJECTIVE

● I am seeking employment with a company where I can grow professionally and personally. SKILLS

● Communication skills

● Task Oriented skills

● Computer skills

o Microsoft Office

o Databases

● Personal and professional integrity

● Relationship and team building

● Patient-oriented

● Management skills

● Human Resource Skills

Professional Summary

● Client Care Manager in home care settings. Experience in staffing, scheduling, in-services with staff, and on-call for clients and caregivers. Experience in building relationships in the community between home care with hospice, hospitals, nursing homes, physical therapy agencies, etc. Working with non-profit organizations like Alzheimer’s Association, Appalachian Council and VA Aids and Attendance Programs to offer clients services in the community.

● Production Associate in a fast pace automobile plant. Experience in the assistance of building BMW’s in the time allowed to complete the process.

● Inspection of the vehicles on the line and in launches. Finding parts in many areas and delivering them to the correct place.

Work Experience

● Central Freight - April 2020 - Present

OS&D

contact shippers and / or consignee

emails and paperwork about the shipment

send the shipment back to the shipper or salvage

Customer Service

phone calls

emails

Arrive Drivers

Dispatch drivers

Manifest loads to trailers

File and scan manifest of drivers or manifest

File and scan office paperwork as needed

Assist in running the terminal on day to day operations

● Formel D - August 2017 - April 2020

Inline Reworker

Door Line project

Part Runner in the rework cage

Audit Room at BMW

● Inspect vehicles for quality and to discover defects

● HEA launches

● Band 85 for the G07 launch

● Power Walls in Hall 50

MAU (BMW)

Production Associate - August 2015 - August 2017

Greer, SC

● Working in a fast pace environment with many processes and suppliers on the side. Responsibilities are as the cars are moving down the line to add the process that I am stationed in to the vehicle in the allowed time given. BrightStar Care –

Customer Service Coordinator – October 2014 - July 2015 Greer, SC

● Working in the community to build relations with other agencies. Responsibilities are to make sure referrals are coming in as well as educating the community on home care and the services that we provide. Responsible to make sure the caregivers are getting on job training and in-services in the office. Make the client and caregivers first visit an easy transition. The first visit is going over the care plan and special instructions that may need to be given. Scheduling caregivers and clients on long term basis. Respond to emails and calls in a timely manner. Work close to many organizations in the community like Alzheimer’s Association, Chambers and Senior Citizen buildings. Homewatch Caregivers

Client Care Manager – January 2007 – October 2014

Greenville, SC

● Responsible for running the business in the day to day as well as the long-term management. Responsible for intake calls, assessments with potential clients and setting them up. Hiring, writing up and firing caregivers. Scheduling, care plans for clients and matching clients and caregivers. On call responsibilities 24-7. Payroll bi-weekly for the company. Building relationships in the community with many local agencies like hospice, home health, hospitals, rehab facilities, etc. Private caregiving

Caregiver – January 1999 – January 2007

Mauldin, SC

● Made sure clients in their homes were taken care of 24/7. Many clients' needs were activities of daily living like bathing, dressing, meal preparation and errands. Made sure that when other agencies were brought in at the correct time. Was a liaison between the client, the families and the agency that was brought into the client’s homes. Agencies included home health, hospice, Alzheimer’s Association or counseling for the families. EDUCATION

Spartanburg Community College

Nursing, May 2010 – July 2015



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