adyfqs@r.postjobfree.com

ST. Petersburg, FL

702-***-****

Summary

•10+ years of Exchange/Microsoft 365 Admin experience.

•10+ years of Active Directory experience.

•10+ years of technical program/project management experience managing infrastructure/waterfall project implementations; complete life-cycle project including Project Charters, Business Requirements, Architecture, Design, Engineering, Testing

•10+years of Technical Operations Management/ Call Center and Customer Service ITIL/ Change Mgmt.

•5+ Years Azure Cloud migrations/Security Remediation and Policies

I am the resource that goes toward the problem, manages customer expectations, and goes the extra mile to solve it.

Core Competencies:

•Analytical thinker and structured problem solver

•Implementation, and Project Closer

•SQL/ETL Data Reporting Tools Power Bi / SQL Reporting

•Share point Migration and Administration

•Experience leading cross functional teams with Network/Systems/Storage engineers, DBAs, Business Analysts, Network Architects, Software Engineers, Software Vendors, Testers, and System Administrators, etc. Global experience; successfully managed international/offshore project teams (South America, Australia, Europe, Asia & Africa).

•Excellent analytical, quantitative, and presentation skills.

Certifications:

•Microsoft Certified Systems Engineer (MCSE)

•Microsoft Certified Solutions Engineer (MCSA)

•Microsoft Certified Information Technology

•ITIL 4.0

•A-Plus

Technical Skills:

Technical Lead / Communication/ Collaboration/Cooperation

•Release management .NET E-commerce DevOps - Production Deployment

•Vulnerability Remediation and Change Management

•Nexpose /Rapid 7 /Implementation and Monitoring

•Azure/Office 365 / Power BI /Power App Support

•VMWARE Solutions /Implementation /Monitoring

•SSIS /SSRS and ETL W/SQL Server Management Studio

•SQLDB 2008 – 2014 – Migration and Management

•SQL Reporting Design /Delivery and ETL

•TCP/IP/DNS/ LDAP/DHCP

•Power Shell / Scripting Bash Shell

•SharePoint /Sales Force Administration and Configuration

•Service Now and Remedy Ticketing systems

•IT Services and Operations Management.

•Active Directory / Exchange Server

•SCCM /Security Patching and Remediation

Relevant Experience:

Cisco Networks Security Release Manager

12-2022 – Present

Management of remediation Change

Service Now

Change Management

Remediation and Decommission Project

Review and approval for Changes

ACS Sr Security and Vulnerability Engineer 8/2020 – 12/2022

•Data reporting and extracting from Rapid7/Nexpose and Service Now to identify and prioritize groups of vulnerabilities.

•Rapid 7 ad Insite VM management and Monitoring

•Manage a team of resources responsible for implementing code changes required for vulnerability remediation for cloud security projects.

•Lead teams of system engineers, application managers and other resources in a matrix environment responsible for remediating hundreds of thousands of vulnerabilities across the LOB.

•Incident Management and post-mortem review, remediate and document processes improvements or fixes.

•Exceeded enterprise goal of reducing operational risk age of the vulnerabilities to less than 60 days.

•Windows Server Engineering and support 2016 /2019 and the Azure Cloud

•Project management of Application Migrations and Implementations utilizing Service Now ITIL processes.

•Creating process and procedures for Nexpose Remediation /Monitoring and Scan Support

•Experience in the following:

Creating and Running SQL queries /PostgreSQL databases

Administering, deploying, and optimizing Nexpose and Insight VM’s

•Microsoft IIS Web Apps / SQL backend Queries

•Windows O/S and Linux Servers Scanned and Vulnerabilities Remediation

•Active Directory and SQL Back-end troubleshooting and Support.

Raymond James Financial 08/2019 – 06/2020

Sr. Project Manager, Contract

•Responsible for the Implementation of Custody, migration, configuration of financial applications

•Service Now Incident resolution as needed on call rotation.

•SharePoint Collection administration Power app Implementation

•VMWARE Monitoring and Support of VM Servers

•Change Management team lead – On Call Bridge lines.

•2008 Server Migrations to 2016 and the Azure Cloud

•Project Lead - Application Migrations and Implementation

•Experienced with Microsoft Fronted IIS Services

•Active Directory and SQL Back-end troubleshooting and Support

•Software deployments and Support of QA / DEV Environments

•Project support in Migration of 2008R2 Shared environments

Citi Group 01/2018 – 06/2019

Sr. Production Support Admin - Contract

•Responsible for the Implementation of Custody, migration, configuration of financial applications

•Lead technical project resource for the migration and management of application.

•Technical Communication to all business leaders

•Attendance of large DEV/QA leadership working sessions

•Manage communications to support teams and Project Managers

•SQL SSIS /SSRS ETL Jobs/ Power BI and Cognos Reporting

•Technical lead for US Transformation: Managing Resolutions.

•Service Now incident management and escalation

•Managed QA and UST testing resources/IBM M.Q. /ITRS Monitoring

•Experienced with Microsoft Front-end Web Services IIS Deployment and support.

•CI/CD MS TFS server for DevOps continuous deployments.

•Supporting all functionality and processes for Dev/QA

HSNI, INC. 04/2017 – 10/2017

IIS Application Engineer –III, Migration Contract

•Systems Administration and Application support and Release Management for the front-end retail environment payment systems

•Provided incident management for any interruption in services.

•VMWARE vSphere Monitoring and Administration of Virtual Servers

•Provided migration prep for OTMM Content Migration

•Provided Support for User Acceptance Testing / Change Management/ Service Now

•Supported the following applications and systems:

•Microsoft Front End Web Services IIS 7.5 /8.0

•Share point Collections / Workflow creation.

•Active Directory /GPO Management

•SQLDB Management and Support

•Windows 2012 and 2008 R2 Servers

•API Services and Code deployment

•Started the new migration to Azure.

Boyd Gaming Inc. 08/2014 – 04/2017

Sr. Systems Engineer

•Responsibilities include administration of Office 365 All aspects of Azure Cloud Environment.

• VMWARE VShere Monitoring /Administration

•SharePoint administration and development; Including Power BI

•SSIS/SSRS/ ETL Job Creation and Support/ Reporting Data delivery

•IBM Netezza Data Warehouse/ Red-hat 5.2

•IBM Cognos Reporting support lead, Vendor management and user support

•Azure Cloud migration

•Bash Shell Scripting and administration

•Responsible for Configure, Testing, and Implementation of OTMM Migration 25 Casinos

•Created Processes and procedures for escalations within Service Now

•Manage SharePoint SQL DB’s 2008-2014

•Solar Winds Monitoring and Alerting.

•Support and Management of UAT/DEV testing processes and procedures

•Managed AD Users and Groups related to Applications we support

•Code Deployment, Operations, and Vendor management

Cox Communications 10/2007 – 07/2013

Sr. Systems Engineer

•Technical Lead Sr. Systems Engineer for ECOM web services (1/3 of the company’s revenue stream)

•Lead of a production support team that deploys and production web services

•SharePoint Sr, Admin /DEV Web Parts/ workflows/ MS Apps

•VMWARE vSphere Monitoring and Administration

•The 4th level escalation points for production issues related to Windows Servers and IIS Web services

•Coordinated between QA/DEV/and PRODUCTION to provide a stable staging and Prod Environments

•Owned all aspects of SharePoint Administration and Prod Support

•Incident management Application Implementation and Migrations

•Management of backup and restore processes for SharePoint – SQL Server 2003 – 2010

•Supports 1400 web servers and 125 Applications.

Education:

•A.S. in Computer Science and Programming – 3.50 GPA

New England Technical Institute

•Completed 17 Microsoft Exams Self Study

•John Jay College of Criminal Justice

•NYS / NYPD Police Academy: Graduated with honor’s.

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