Administrative Support Specialist

NICOLE L. MYLESS

PO BOX ***

MARSHALLS CREEK PA *8301 · 570-***-**** · ********@*****.***

Administrative Support Professional

Experienced in Project Management, Office Administration, and Basic Bookkeeping

HIGHLIGHTED CAREER ACHIEVEMENTS

Highly motivated• Organized and articulate٠ Able to achieve results• Strong Organization Skills•٠Able to perform multiple tasks simultaneously to coordinate and prioritize• Profound ability to follow and accomplish instructions without supervision.

PROFESSIONAL EXPERIENCE

INTERNET INSPIRATIONS, INC. Tannersville, PA Jan 2014 – June 2017

Administrative Support Specialist

● Research, provide and document confident, accurate solutions to user technical issues

● Manage customer expectations to ensure alignment with company goals, objectives, and policies

● Coordinating the efforts of team members and third-party consultants in order to deliver projects, record keeping, office email communication, vendor / contractor management and office administration as well as construction projects.

● Recommended and implemented creative and efficient programs, guidelines, methods, and procedures to enhance the workflow of the firm.

PENGUIN PUTNAM PUBLISHING Pittston, PA Feb 2000 – June 2004

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Vendor Relations and Distribution Administrator

● Worked internally within Operations with Logistics, Purchasing, and Shipping teams to prioritize material deliveries according to customer needs. Generated various reports including the production and hub reports, used for executive status reports.

● Provided project coordination for distribution with external vendors, internal executives, and management staff. Resolved and tracked all book errors in printed product

TECHNICAL QUALIFICATIONS

Working Knowledge in Microsoft products including: Microsoft Office Suites including Word / Excel / Outlook Email / QuickBooks Desktop

● Working knowledge of MAC iOS and Windows-based operating systems ● Social Media Management – Facebook / Instagram / Twitter EDUCATION

High School Diploma – Pocono Mountain East High School 1996

References available upon request

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