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Customer Service Account Manager

Location:
Silver Spring, MD
Salary:
50000
Posted:
July 21, 2023

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Resume:

Abimbola Obatolu

**** ******** ****, ************, ** 20866 (C) 240-***-****

adyfo9@r.postjobfree.com

Bimz Insurance Agency LLC March 2023-

Agent- CEO

State Farm Mutual Auto Insurance Co, Oct 2022- Dec 2022

Agent Intern

In training to be an Agent.

Agent Development Centre, 1 State Farm Plaza, Bloomington, Il 61709

State Farm Insurance/ Norman S Thomas Agcy. Beltsville, MD June 2020-Sept 2022

Account Manager- Property & Casualty, Life, Health & Annuities

Generated new businesses through leads, referrals, and cold calling. Providing excellent customer service by identifying and understanding clients’ needs. Educating clients on their policy coverage, solving problems of the insured with great professional attitude. Follow up with policy holders to analyze and suggest changes and additions that benefit the clients.

Omega Import & Export, Silver Spring, MD June 2016- June 2020

CEO

Day-to-day operations. Hiring, training and supervision. Planning and coordinating shipment of goods. Negotiated with shippers and freight agents, identify foreign markets and distributors the Ensured compliance with USA and Foreign countries’ Laws and regulations governing export industry.

State Farm Insurance/ Rodney Luis Agcy. Springfield Va. Oct 2016-Dec 2017 Account Manager- Property & Casualty, Life, Health & Annuities

Generated new businesses through leads, referrals, database, and cold calling. Providing excellent customer service by identifying and understanding clients’ need. Educating clients on their policy coverage, solving problems of the insured with great professional attitude. Follow up with policy holders to analyze and suggest changes and additions that benefits the clients.

American Bank, Rockville MD Oct 2011 -April 2013

Generated New businesses through Leads, referrals, and advertising.

Review credit reports and analyze income statements to determine eligibility for mortgage loans. Trained loan officers on FHA guidelines and compliance with regulatory and procedural requirements.

Tower Mortgage and Financial Services, Silver Spring, MD Jan 2005- Oct 2007

Net Branch Manager

Managed daily operations of the branch; reviewed and authorized complex mortgage loans. Conduct weekly meetings to set goals and train loan officers on new loan programs; Also train on loan originations, loan documents and processing.

Conducted meetings with staff, Lenders’ representatives, advertising agencies and making operation run efficiently resulting in high productivity. Other duties include reaching out to account executives of lending institutions, processors title companies, underwriters, and real estate companies.

Established goals and objectives for each loan officer, updated loan policies and underwriting requirements of different Lenders. Also organized, processed, tracked, and closed loans and settlement with title companies.

College Park Honda & Hyundai, College Park, MD Feb 1995- Dec 1999

Sales Consultant/ Finance Manager

Implement the policy and procedures of the finance department. Effectively trained and supervised the sales staff: managed database, prepared monthly sales and financial reports. Structured loans in accordance with Lenders and dealership guidelines. Worked with lenders from A to second chance lenders.

AWARDS, RECOGNITIONS & SKILLS

Outstanding Performance Award- Senior Loan Officer 2004

Employee Recognition Award- Increasing the company production by 3.5 million.

Top Sales Consultant Award May -Dec 1998

Cert. Business Administration Howard University 1984

Proficient with Microsoft Word, Excel, Power Point.

EDUCATION

Ahmadu Bello University, Zaria, Nigeria B Ed

Howard University, School of Business, Washington DC

Certificate Finance & Insurance, Resource Training Institute, Schaumburg, Illinois

Licensed Insurance- Life, Health, Annuities, Property& Casualty. Series 6, 63, & 65



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