Nadia Sawda

Software QA Engineer

https://www.linkedin.com/in/nadia-sawda-96796245/

Contact: 954-***-**** Open to local/remote/relocate adyfjg@r.postjobfree.com

Summary

·6+ years experience as Quality Assurance Engineer with Financial, Advertisement – (email campaign, marketing campaign, pamphlets – adobe/litmus/pdf/email), CMS, Gaming, Retail, Point of Sale, Insurance, Privacy industry

·1+ year experience as Automation QA with Selenium(Web Driver), Java, Javascript, Cucumber, GIT, Bitbucket, RestAssured

·Ability to adapt with/learn any software/tool very quickly and come with the organization pace very quickly, Ability to find and solve problems quickly

·Desire to learn more and grow with the company

·Want to move my career as Software Developer

Professional Skills

·Methodologies: SDLC – Agile(Safe/Scrum/Kanban), waterfall, prototype

·Test Management tools: JIRA, Zephyr, Xray, QC/ALM, TFS, QTest, TestRail, BaseCamp, QTP, TFS

·Tools: Postman, SoapUI, JMeter, Load Runner, AWS, Postgress, Azure Cloud, SQL-PRO, Microsoft SQL Server, OWASP-ZAP, QTP, Selenium IDE, Microsoft Office tools, Saucelabs, Hide me, Jenkin, Chrome dev console, Mesh – device communication through collector, radio and repeaters, mmc, key injection tool, j-flash 6a, etc

·Queries: SQL – Oracle/ mySQL

·Accessibility: WAVE, ARCH, NVDA, Windows Narrator, Voice Over

·Applications: Web-based, Desktop-based, Mobile-based applications,

Device- based applications and APIs

·Projects: Privacy Management system, Office Management Systems, Customer management systems, Point of Sales products, E-commerce websites, Payment Application and Systems, insurance management system, point of sale, ach

·Experience in point of sale, ach, email campaign /marketing campaign, pamphlets, insurance contract creation/update/terminate, e-commerce, retail softwares with companies Safeguards Products International LLC, Purered – Walgreens, WebAlive-Spectators Sports Online/Terrafelix

Experience

Majesco

Georgia

10/ 2022 – 03/2022

Software Quality Assurance Lead

-Worked in Agile methodology in 2 weeks sprint, managed tasks within the project management platform on-time, participated in backlog grooming meeting, sprint planning meeting, demo meeting, and other team meetings, identified defects and proactively identified solutions for the bugs identified during QA.

-Experience performing end-to-end quality assurance tests on email, push and in-app marketing campaigns, including CSS/HTML validation, link validation, usability and compatibility testing with details.

-Experience collaborating with email developer and campaign manager to review and validate campaign details.

-Experience in performing adhoc testing, monkey testing, smoke testing, unit testing, integration testing, regression testing, UAT testing and production testing in alpha environment

-Participated in Requirement/feature/enhancement discussion and provided meaningful feedback, reviewed and analyzed each user story very carefully and reported defects in JIRA

-Experience writing Test plans, test strategies, test scenarios and test cases.

-Verified each defect completed the software test life cycle

-Developed and executed Manual test cases for insurance Application in Zephyr and linked with the user stories

-Tested Soap/Rest – Web Services/API using tools Postman, SoapUI for backend testing purpose

-Ran SQL- queries in Microsoft SQL and AWS for backend testing purpose

-Performed front end testing

-Collaborated with Product manager, product owner, developers and other team members, discussed defects and issues with detailed steps to ensure quality product is delivered to stakeholders and provided potential solutions before timelines and deadlines are impacted.

-Reviewed production support tickets and resolved client issues and addressed client concerns in the product to the team

-Closely worked with team to deliver defect free product to the end user and always made sure end users are satisfied and subscription is renewed by the end user/ and sale of the product increase

-Worked with stake holders of the product, developers, product owners and product managers to deliver defect free quality product in short time

-Experience suggesting process improvements.

-Used tools – adobe, Postman, SoapUI, pdf converter, jMeter, AWS, Microsoft SQL server, LoadRunner, JIRA, QC, ALM, Postgress server, QTP, Qtest, Zephyr, Selenium(webdriver), Saucelabs, Microsoft Office, chrome dev console, Jenkin, Hide me, Owasp-Zap, litmus, Eclipse, Inteli-J etc.

-Trained QAs

Insight Global – Landis Gyr

Georgia

03/ 2022 – 10/2022

Senior Software Quality Assurance Engineer

-Experience in Agile – managed tasks within the project management platform on-time, participated in backlog grooming meeting, sprint planning meeting, daily stand up meetings, demo meetings, sprint requirement meetings, and other defect meetings, identified defects and proactively identified solutions for the bugs identified during QA.

-Also handling customer service department in sprint as short as 1 week

-Experience participating and triaging continuous regression and integration suites

-Managed, planned and organized KT suite, KT documents for new hires

-Verifying and validating Soap and REST Api-s.

-Used key injection tools and used ssh / serial ports in putty.exe to register devices

-Experience registering hardwire and adding hardware devices in software tools like tech studio and command center to manage the devices

-Used J-Flash to erase and reset hardware devices

-Experience with SOAP API mock service request and responses for water, electric and gas meters

-Verified and validated the desktop based and web-based applications are communicating properly with the devices, corresponding backend api-s are called, updating database with accurate data, generating data in the front end system for users and related notifications are sent on time if any issue or event has occurred

-Monitored and debugged issues in QA environment, also in staging and production if needed

-Tracked device events and collaborated with team, discussed and if any defect found logged in TFS

-Continuously created, verified and validated integration suite, updated regression suite in each new release

-Tracked team members performance, resources and filled in gaps for quality purpose

-Experience performing end-to-end quality assurance tests on email, push, event validation, device command verification and validation, usability, scalability and compatibility testing with details.

-Experience in performing adhoc testing, smoke testing, unit testing, integration testing, regression testing, UAT testing and production testing in alpha environment

-Participated in Requirement/feature/enhancement discussion and provided meaningful feedback

-Ran SQL- queries in Microsoft SQL and AWS for backend testing purpose

-Performed front end testing

-Tested Soap/Rest – Web Services/API using tools Postman, SoapUI for backend testing purpose

-Reviewed production support tickets and resolved client issues and addressed client concerns in the product to the team

-Experience with device communication with collector, repeater c radio and tower through language like rf mesh

-Trained QA

Safeguard Products International

Atlanta, Georgia

08/ 2020 – February 2022

Software Quality Assurance Engineer II

-Worked in Agile methodology in 2 weeks sprint, managed tasks within the project management platform on-time, participated in backlog grooming meeting, sprint planning meeting, demo meeting, and other team meetings, identified defects and proactively identified solutions for the bugs identified during QA.

-Experience performing end-to-end quality assurance tests on email, push and in-app marketing campaigns, including CSS/HTML validation, link validation, usability and compatibility testing with details.

-Experience collaborating with email developer and campaign manager to review and validate campaign details.

-Experience in performing adhoc testing, monkey testing, smoke testing, unit testing, integration testing, regression testing, UAT testing and production testing in alpha environment

-Participated in Requirement/feature/enhancement discussion and provided meaningful feedback, reviewed and analyzed each user story very carefully and reported defects in JIRA

-Experience writing Test plans, test strategies, test scenarios and test cases.

-Verified each defect completed the software test life cycle

-Developed and executed Manual test cases for insurance Application in Zephyr and linked with the user stories

-Tested Soap/Rest – Web Services/API using tools Postman, SoapUI for backend testing purpose

-Ran SQL- queries in Microsoft SQL and AWS for backend testing purpose

-Performed front end testing

-Collaborated with Product manager, product owner, developers and other team members, discussed defects and issues with detailed steps to ensure quality product is delivered to stakeholders and provided potential solutions before timelines and deadlines are impacted.

-Reviewed production support tickets and resolved client issues and addressed client concerns in the product to the team

-Closely worked with team to deliver defect free product to the end user and always made sure end users are satisfied and subscription is renewed by the end user/ and sale of the product increase

-Worked with stake holders of the product, developers, product owners and product managers to deliver defect free quality product in short time

-Experience suggesting process improvements.

-Used tools – adobe, Postman, SoapUI, pdf converter, jMeter, AWS, Microsoft SQL server, LoadRunner, JIRA, QC, ALM, Postgress server, QTP, Qtest, Zephyr, Selenium(webdriver), Saucelabs, Microsoft Office, chrome dev console, Jenkin, Hide me, Owasp-Zap, litmus, Eclipse, Inteli-J etc.

-Trained QAs

ONE TRUST

Sandy Springs, Georgia

09/ 2019 – 02/ 2020

Software Quality Assurance Engineer

-Worked in Agile methodology in 4 weeks sprint

-Participated in Requirement/feature/enhancement discussion and provided meaningful feedback, reviewed and analyzed each user story very carefully and reported defects in JIRA

-Experience writing Test plans, test strategies, test scenarios and User stories.

-Developed and executed Manual test cases for SAAS Application in qTest and linked with the requirements

-Developed and executed automation test scripts for unit testing, integration testing, regression testing and End to End testing from backlog manual testcases

-Developed automation scripts using tools Selenium(web driver), cucumber, Junit, TestNG, rest Assured in Maven Project using programming Language JAVA and the scripts ran in JENKINS everyday

-Used BITBUCKET for version control

-Tested API using tools Postman, SoapUI

-Ran SQL- queries in AZURE Cloud to verify database changes

-Written HTML5, CSS3 codes with embedded javascript to run the product testing and verified Client/Session responses

-Verified and validated Cookies set in the browser as part of security testing

-Performed Accessibility testing manually with Windows Narrator, NVDA, Voice Over and also with tools like WAVE, ARCH

-Verified and Validated compliance with CCPA, IAB and GDPR laws

-Performed compatibility testing in devices like (mobile/ tabs) and also verified browser compatibility in Sauce Labs and also by downloading different browsers

-Performed unit testing, integration testing, regression testing, UAT, smoke testing, end to end testing, adhoc and exploratory testing in dev/qa/staging and production(alpha/beta) environments

-Collaborated with Product manager, product owner, developers and other team members, discussed defects and issues with detailed steps to ensure quality product is delivered to stakeholders

-Reviewed production support tickets and resolved client issues and addressed client concerns in the product to the team

-Closely worked with team to deliver defect free product to the end user and always made sure end users are satisfied and subscription is renewed by the end user/ and sale of the product increase

-Worked with stake holders of the product, developers, product owners and product managers to deliver defect free quality product in short time

-Used tools – adobe, Postman, SoapUI, jMeter, AWS, Microsoft SQL server, JIRA, Qtest, Selenium(webdriver), Saucelabs, Microsoft Office, chrome dev console, Jenkin, Hide me, Inteli-J etc.

-Trained QAs

PureRed

Stone Mountain, Georgia

10/ 2018 – 09/ 2019

Software Quality Assurance Engineer

-Introduced Automation QA and developed automation framework from scratch

-Worked in Agile methodology in 2 weeks sprint for bigger projects and waterfall methodology for shorter projects

-Worked in web-based application, mobile based application, desktop based application, SAAS products, API, electronic advertisements etc

-Prioritized, tested and delivered multiple projects at a time in fast paced environment with tight deadlines

-Participated in Requirement/feature/enhancement discussion and provided meaningful feedback, reviewed and analyzed each user story very carefully and reported defects in JIRA, Bugzilla and HP QC/ALM

-Experience writing Test plans, test strategies, test scenarios and User stories.

-Developed Manual test cases in TestRail/QC and linked with the requirements and executed as per test plan and test strategy

-Developed and executed automation test scripts for regression testing and End to End testing from backlog manual testcases

-Developed automation scripts using tools Selenium(web driver), cucumber, Appium, Junit, TestNG, Rest Assured in Maven Project using programming Language JAVA and the scripts ran in JENKINS everyday

-Used GITLAB for version control

-Tested API using tools Postman, SoapUI

-Performed Load testing using JMETER/ LOAD Runner

-Ran SQL- queries in SQL-PRO to verify database changes

-Experience performing end-to-end quality assurance tests on email, push and in-app marketing campaigns, including CSS/HTML validation, link validation, usability and compatibility testing with a keen eye for detail.

-Experience collaborating with email developer and campaign manager to review and validate campaign details.

-Performed security testing using OWASP-ZAP

-Performed compatibility testing in devices like (mobile/ tabs) and also verified browser compatibility in Sauce Labs and also by downloading different browsers

-Performed manual mobile application testing using devices in SAUCELABs, XCode, Android Studio and also physical devices

-Developed and executed automated scripts for mobile application testing using selenium(web driver) and Appium in java programming language

-Performed unit testing, integration testing, regression testing, UAT, smoke testing, end to end testing, adhoc and exploratory testing in dev/qa/staging and production(alpha/beta) environments

-Collaborated with Product manager, product owner, developers and other team members, discussed defects and issues with detailed steps to ensure quality product is delivered to stakeholders

-Closely worked with stakeholders of the product and resolved client issues and addressed client concerns in the product to the team

-Closely worked with team to deliver defect free product to the end user and always made sure end users are satisfied and subscription is renewed by the end user/ and sale of the product increase

-Used tools – adobe, Postman, SoapUI, pdf converter, jMeter, AWS, LoadRunner, JIRA, QC, ALM, Postgress server, QTP, Qtest, Zephyr, Selenium(webdriver), Saucelabs, Microsoft Office, chrome dev console, Jenkin, Hide me, Owasp-Zap, litmus, Eclipse, Inteli-J etc.

-Trained QAs

WebAlive

Melbourne, Australia

07/2012 to 9/2015

Software Quality Assurance Engineer

Experience

·Analyzing business requirements and validating

·Reviewing SRS and FRS from Confluence

·Preparing and writing Test plans and Testcases in Confluence

·Web based testing and Desktop based testing (2 tier, 3 tier and N tier)

·Test designing and analyzing

·Test plan execution

·Testcase preparation

·Performed Smoke testing, Sanity testing, regression testing etc.

·Reporting defects of software product

·Reporting detailed test results

·Retesting once resolved / verifying the fixes

·Prepared test closure report having final test result summary, and learning

·Experience performing end-to-end quality assurance tests on email, push and in-app marketing campaigns, including CSS/HTML validation, link validation, usability and compatibility testing with a keen eye for detail.

·Coordinating and executing testing across multiple testing phases, including smoke testing, functional testing, sanity testing and regression testing

·Created and executed manual testcases to verify functionality, accuracy and efficiency of software application

·Control and manage daily test activities

·Identify risks/issues and communicate with the lead/manager

·Collaborate with developers, test team members and business subject matter experts to design test scenarios and test cases based on requirements and technical designs

·Logged defects and tracked STCL of each issue in Jira

·Performed automation testing using Selenium IDE and also QTP=

·Performed API testing using JMETER

·Ran SQL queries to do backend testing

·Also have experience working with HP QC/ALM and Bugzilla

·Also Developed 13 mobile application games for Apple Devices using Objective C, Cocos 2d framework in XCode IDE

·Used tools – adobe, Postman, SoapUI, pdf converter, jMeter, AWS, LoadRunner, JIRA, QC, ALM, Postgress server, QTP, Qtest, Zephyr, Selenium(webdriver), Saucelabs, Microsoft Office, chrome dev console, Jenkin, Hide me, Owasp-Zap, litmus, Eclipse, Inteli-J etc.

EDUCATION

Kennesaw State University

MSc in Software Engineering

Harvard University

Management Essential

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