Customer Service Account Manager
Resume:
PLATINUM ACCOUNT MANAGER
Managed communication and engagement with
key accounts : TriZetto, Nationwide, Dish
Networks, Charles Schwab, Kaiser Permanente,
Eaton Corp, United Health corporate client
offices to offer latest products
Built relationships with customers to maintain
sales goals and create new opportunities
Led team in Channel initiative conversations on
how to better utilize partner relationships
CA TECHNOLOGIES
FEBRUARY 2016 - APRIL 2017
Customer service
Long term relationship building
Performance evaluation
Critical thinking
Corporate/Small business account
management
Bilingual
Leadership
ACCOUNT MANAGER
JANNA WILSON
With over 20 years of successful experience with
customers I come to the table with an understanding of business and people. Customer service is where I thrive. My experience consists of large corporate accounts and small business which has given me a wide range of
understanding and personal development. I strive for excellence in all my interactions.
ACCOUNT MANAGER
HAPPY MEDIUM
MAY 2017 - CURRENT
Target market research analysis/collect and
analyze user engagement and behavior
Creative content writing/client
communications
Research competitive market and set KPI
Meet with clients every quarter to update or
renew services
*****@***************.***
Dallas, Texas
linkedincom/in/jannawilson
SKILLS
CONTACT
REFERENCE
CEO, HAPPY MEDIUM
*******@****.***
ZACH WILES
RELEVANT EXPERIENCE
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