Customer Service Data Entry

JF

JONCARLO FILLARI

jcfillari**@gmail.com 707-***-**** Clearlake, California 95422

Upbeat, customer-focused Sales Associate with 2 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Great with computers and MS Office. Outgoing College student pursuing flexible part-time employment with weekend and evening shift options. Motivated Computer Science student seeking internship in Cyber Security and Data analyzing to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Loss Prevention

Customer Service

Flexible Schedule

Project Reporting

Customer Interaction

Strategy Development

Patient Evaluation

Public Relations

Stocking and Replenishing

Shipment Processing

Process Improvement

Performance Evaluations

Calendar Management

Creative Problem Solving

Policy Implementation

Work Planning and Prioritization

Data Entry

New Hire Training

Decision-Making

Oral Communication

MS Office

Service Assistance

Product and Service Sales

Order Fulfillment

Record and File Management

Attention to Detail

Product Merchandising

Data Collection and Analysis

Relationship Building

Reliable and Punctual

Issue Resolution

Loyalty Program Promotion

Customer Relationship Management (CRM)

Time Management

Performance Improvement

Complex Problem-Solving

Practice Management

Client Engagement

Proofreading and Editing

Business Strategies

Production Support

Verbal and Written Communication

Workplace Safety

Customer Engagement

Computer Skills

Program Support

Multiple Priorities Management

Product Inspection

Walmart Clearlake, CA

Associate

09/2021 - Current

Answered customer questions and provided store information. Built and maintained relationships with peers and upper management to drive team success.

Supported management team to facilitate task completion and meet performance goals.

Arranged and stocked new merchandise following placement directions. Stocked sales floor and assisted in product movement and merchandising plans.

Summary

Skills

Experience

Communicated clearly with customers in person and via telephone, driving positive experiences.

Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

Updated inventory and production information using warehouse management systems and scanner guns.

Investigated and resolved issues to drive better service for customers and employees.

Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment. Promoted sales initiatives to support company brand. Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.

Greeted customers to determine wants or needs.

Cleaned shelves, counters and tables to maintain organized store. Answered store and merchandise questions and led customers to wanted items.

Organized store by returning merchandise to proper areas and restocked displays.

Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Recommended merchandise to customers based on needs and preferences. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Maintained knowledge of sales and promotions, return policies and security practices.

Recommended, selected and located merchandise based on customer desires.

Ticketed, arranged and displayed merchandise to promote sales. Described merchandise and explained use, operation and care. Watched for and recognized security risks and thefts to prevent or handle situations.

Konocti Adult Ed Clearlake

High School Diploma

05/2017

Education and Training

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