Quality Assurance Customer Relations

Location:

Posted:

July 20, 2023

PATRICK J. STROLE

OBJECTIVES

•Seeking to obtain a driver position, that will enable me to use my skills.

PROFILE Hard working, dependable, follows instruction the first time, independent, and critical thinker.

SUMMARY OF SKILLS

•Package Vehicle Driver

•Customer Relations

•Quality Assurance

•Advertising

•Vehicle Maintenance

•Logistical Planning

PROFESSIONAL EXPERIENCE

Package Vehicle Driver

•Received critical data related to delivering essential packaging along prescribed routes.

•Prepared load for transport to ensure safe and accurate deliveries to customer.

•Enhanced customer relationships to support the company’s mission statement

•Organized delivery methods increasing efficiency.

•Identified proper packaging sequence to improve accurate and customer satisfaction.

•Scheduled and managed work load increasing efficiency and on-time deliveries.

Quality Assurance

•Ensured proper handling of packages

•Exceeded the company’s standards of professionalism.

Customer Relations

•Improved customer relationships by 10%.

•Developed an outstanding relationship with new customers.

•Established a trusting, caring, and working relationship with management, colleagues, and customers.

EMPLOYMENT HISTORY

•UNITED PARCEL SERVICE (UPS); Battle Creek, MI 1987 to Present

EDUCATION

•Kellogg Community College; Battle Creek, MI

Business Program (20+ Credits)

•Class C Training (Chauffer’s License)

COMPUTER SKILLS

•Microsoft Word

•Microsoft Excel

AWARDS

•25 Years of service

•15 Years of service