Customer Service Engineer
Resume:
EDUCATION
BACHELOR OF SCIENCE IN
INDUSTRIAL
TECHNOLOGY(Electronics 85 % )
Cebi Technical University
Cebu City, Philipines
SKILLS
Customer Skills
Teamwork
JANDO C. DELPOSO
PHOTOCOPIER TECHNICIAN
095******** *********@*****.***
Address: Camangahan 2, Buanoy,Balamban, Cebu
ABOUT ME
I am a flexible person seeking employment which
will allow development, growth and make use of my
existing skills.
WORK EXPERIENCE
COPYTECH SERVICES
Door 2 Ground Floor, Ganzon Building,M. Dacalos
Steet, Poblacion, Pardo,Cebu City, Philippines
02 2010 - 02 2023
COPIER SERVICE ENGINEER
* Set Up New MFP Device Copier/ Printer Machine
For Installation * Repair And Maintain Copying
/Printing Machine In Field * Provide Technical
Support To Customer * Monitor And Improve Stock
Handling And Other Procedure * Maintain, Order And Update Inventory Of Toner And Spareparts * Provide Training And Advise To Customer On Basic Machine
Maintenance And Operation * Submit Monthly Meter
Reading To Billing Department, Evaluate
Performance, Set Up Time, Overhaul Quantity Etc. * Prepare Reports For Management * Any Other Ad-
Hoc Duties As Assigned By The Management
Problem
Solving Skills
Strong
Analytical Skills
Driving
LANGUAGES
English
HOBBIES
Reading Art Singing
PROJECTS
Project
Title
: ESEPP-Enhance
Service
Engineer
Productivity
Performance
Role : Award Giving
Department
Duration : Montly
Team
Size
: 5
Description : Team
composed of
people from
different
department to
evaluate
Service
Engineer
individual
performance
UBIX CORPORATION
Mactan Business Center,Airport Road,Pusok,Lapu
Lapu City, Cebu, Philippines
02 1996 - 02 2009
COPIER SERVICE ENGINEER
* Installation And Commissioning KonicaMinolta
MFP Printer/Copier Machine Connectivity At
Customer Premises * Diagnose And Repair Copier
Equipment On And Off Site * Investigate, Resolve
Maintenance And Repair Issues * Manage Toolkit,
Spareparts And Consumable Supplies Accurately
Under Your Care * Conduct Preventive Maintenance
And Machine Adjustment In The Field * Extend
Outstanding Support By Meeting Customer's Needs
On Response Time * Responsible For Submitting
Meter Reading In A Timely Manner * Provide Training And Advice To Customer On Operation And Basic
Maintenance Work * Interact In A Professional
Manner With All Customer * Establish Good
Relationship With Customer And Fellow Employees *
Any Other Duties Assigned By Management
REFERENCE
Reference
name
: Ronald Moreno
Designation : Technical Supervior
Company
Name
: Ubix Corporation
Email : ***************@*****.***
Mobile : 063**********
Reference
name
: Erwin Arcenal
Designation : Customer Service Officer
Company
Name
: Copytech Services
Email : *********@*****..***
Mobile : 063**********
AWARDS
Title : 15 years in Service Awardee
Issuer Name : Ubix Corporation
Year : 2010
Month : February
Description : 15 years working in a
company listed in the Loyalty
Awards recepient
DECLARATION
I hereby declare that all the details provided
above are true to the best of my knowledge.
Your's faithfully,
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