Medical Assistant Customer Service

Kazaria Smith

***** * **** ***, *******, Texas **070 281-***-**** ************@*****.***

PROFESSIONAL SUMMARY

To obtain a career as a Medical Assistant where my experience, education, and patient care skills can be utilized while becoming a valuable team member

WORK HISTORY

• 02/14/2022 - Present Patient Account Representative Transworld Systems, Inc

Answer all incoming patient/client calls, make calls for reminder payments, take credit card payments over the telephone and posts to patient's accounts, set up monthly payment plans on patient accounts, add or correct insurance registration, file insurance claims accordingly, update patient registration information

• 11/2017 - 07/2019 Certified Medical Assistant

HCA/Bridge Creek Family Medicine, Dr Leslie Dessieux 10920 Fry Road, Suite 100-- Cypress, Texas

Room patients, recorded vitals, gave subcutaneous, intradermal, and intramuscular injections, performed venipuncture blood draw, scheduled patients appointments using Athena and eClinicals EMR, verified insurance, prepared patients for examination, assisting the provider with examinations, maintain medical records and billing and coding information, performed EKGs,knowledge of medical terminology

• 08/2015 - 11/2017 Certified Medical Assistant

Texas ENT Specialists

Memorial Hermann Plaza 4 -- Houston, Texas

Assisted doctors with in-office procedures, scheduled and coordinated surgeries, performed exercises such as the Epley-Maneuver and Dix-HallPike, patient/family education on allergy testing and treatment, personal scribe for the providers, faxed and eScribed prescriptions using eClinicals EMR

• 01/2015 - 07/2015 Medical Assistant

Elite Medical Care, Dr. Ambreen Sharaf

Memorial Hermann Plaza I -- Sugarland, Texas

CPR/BLS certified, Vendor Management, Specimen handling, knowledge of HIPPA and OSHA compliance, patient registration, client relations, phlebotomy, allergy exams, Body Scans, proper wound care, educated patients on Diabetes and Hypertension

• 11/2012 - 02/2015 Home Health Assistant

Eldercare Network -- Houston, Texas

Assisted elderly and disabled clients with everyday living activities, bathed and helped clients dress, prepared meals, assisted clients by driving them to run errands, accompanied with doctor appointments, usage of assisted devices

• 09/2007 - 01/2010 Office Receptionist

Dr. Blearu, MD Family Practice -- Morgan City, Louisiana Scheduled appointment, minute taking, paper chart, data entry, knowledge of medical terminology, telephone skills, customer service skills

EDUCATION AND TRAINING

2015-2016 Medical Assistant Diploma

Everest Institute -- Houston, Texas

2011-2013 Accounting

University of Phoenix -- Online

2005-2007 Accounting/Office Support Techs

Louisiana Technical College -- Morgan City, Louisiana 1998-2002 High School Diploma

Morgan City High School -- Morgan City, Louisiana

REFERENCES/Available upon request

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