Customer Service Representative
Resume:
Contact
Expertise
Phone
Address
Persuasive
Speaking Skills
Adaptability
Clear
Communication
Skills
Empathy
Leadership
Coaching
Effective Listener
Professional
Patient
adyfdl@r.postjobfree.com
6036 Salbury Cove Drive
North Las Vegas, 89081
Experience
Education
Parkwhiz 2018- July 2023
Associate Degree in Liberal Arts, May 2003
Permanent General 2016-2018
Customer Service Representative & Lead
Wayne County Community College, Detroit, MI
Customer Service Representative II
Customer Service Representative with over 15 years of experience in telephone customer service, including sales, tech support, and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use proven skills to effectively fill the customer experience analyst role in your company.
EBONIE
CLIENT SERVICES
COTY
Work-from-home position
Obtained Lead Roles assisting co-workers
Average Quality Assurance 92%
Provide basic technical support
Average Pick up Rate 90%
Handle 90+ calls daily
Trained new employees
Memorized lines of products and services
Collect source data for over 1000 customers
Improved use of upselling techniques
Crystal Hardison LLC 2003-2016
Customer Service Representative
Recruited and managed five temporary leasing agents to oversee critical aspects of the office but not limited to: marketing, registration, keynote tactics, and sales. Ranked in Top 20 in Issue Resolution
Perfect Attendance every month since employed
Ranked in Top 5 in Quality Assurance
Contact this candidate