Machine Operator Customer Service
Resume:
Stefanie Shields
Chicago, IL
*******************@*****.***
To secure a position with an organization that will utilize my skills and experience to provide an opportunity for further career advancement
Work Experience
USPS Mail Handler
Post Office USPS - Carol Stream, IL
May 2021 to Present
Machine operator, sorting mail, stacking, loading and unloading mail Machine Operator/ Assembly Tech
DMI - Arlington Heights, IL
January 2020 to December 2020
· Labeling
· Packaging
· Sorting
· Data Entry
· Programming
· Scanning
· Testing
Machine Operator/ Assembly Clerk
Durable Wheeling - IL
June 2019 to December 2019
· Assembly
· Labeling
· Packaging
· Operating machinery
Machine Operator/ Brake Press
Midtronics. - Willowbrook, IL
February 2019 to May 2019
· Soldering
· Assembly
· Packaging
· Labeling
· Brake press operator
· Testing parts to make sure they are fully functional
· Magnetized parts
Customer Service Represenative
Alight - Lincolnshire, IL
October 2018 to January 2019
· Answer calls for client
· Answer any questions & conercens for the participants
· Enrolled participants in health benefits of their choosing.
· Enter information in the system that is needed for the participant.
· File claims for the client if it was necessary in order to participant request. Customer Service Represenative
Crate&Barrel - Morton Grove, IL
July 2018 to October 2018
· Answer calls for customer
· Answer any questions or concerns for the customer
· Place orders for customers
· Issue refunds, replacements or exchanges for customer if needed.
· Receive payments from customer to purchase items.
· Enter data that was needed in order to satisfy the customers needs. Mechanical Assembly
Signode Glen view - IL
March 2018 to July 2018
· Sub assembly
· Machine building
· Wiring
· Stripping and crimping wires
· Labeling and printing labels
· Using different hand tools
Electronic Assembly
Dynomax Wheeling,IL
November 2017 to March 2018
· Surface mount soldering
· Assembly
· Inspecting components through microscope
· Wiring
· Testing
· Using hand tools
SMT Set Up Operator (Contract)
Plexus Buffalo - Grove, IL
April 2017 to June 2017
· Preparing assembly line for SMT set up
· Verifying orders
· Packaging, Labeling, Scanning & Sorting
· Loading Parts into feeders to be loaded into machines. Cable Repair Technician/Solder and Assembly (Contract) Amphenol Cooperation - Chicago, IL
May 2016 to January 2017
· Melts and applies solder along adjoining edges of work pieces to solder joints, using soldering iron, gas torch, or electric-ultrasonic equipment
· Soldering, labeling, packaging, and inventory
· Grinds, cuts, buffs or bends edges of work pieces to be joined to ensure snug fit, using power grinder and hand tools
· Removes work pieces from molten solder and holds parts together until color indicates that solder has set
· Cleans work pieces, using chemical solution or cleaning compound
· Melts and separates soldered joints to repair misaligned or damaged assemblies, using soldering equipment
Electronics Repair Technician
United Electronics Group - Chicago, IL
August 2015 to April 2016
· Test phones before and after
· Testing/ troubleshooting technical issues
· Works on PCB board/ soldering
· Reads blueprints
· Use different equipment/tools
Electronic Repair Technician/Assembler (Contract)
Motorola - Chicago, IL
February 2014 to August 2015
· Assemble and troubleshoot equipment
· Disassemble malfunctioned equipment; call for repairs
· Keeps equipment operational by completing preventive maintenance
· requirements; following manufacturers instructions;
· Contribute to team effort by accomplishing related results as needed Machine Operator/Assembly Clerk (Contract)
ITW Inc. - Elmhurst, IL
November 2012 to July 2013
· Printed Defroster on auto parts for dealerships and automotive stores
· Support dealers in achieving their auto parts
· Analyzed dealer’s parts and service operations
· Corrected improper auto parts printout
· Double checked recalled items to verify the problem
· Turns dials and moves levers to set machine roller speed, roller pressure, and heating unit temperature, following processing specifications
· Testing/Harnesses
General Warehouse Associate
Home Depot - Romeoville, IL
June 2008 to December 2011
· Maintained all warehouse inventory and records
· Responsible for receiving, recording, issuing, and transporting the goods and supplies from the warehouse
· Ensured to meet all safety and storage regularities for housing of the goods and supplies
· Assisted in making inventory reports for evaluations and working under the direction of a supervisor
· Pallet Builder
Education
High school diploma
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