Customer Service Data Entry
Resume:
Tatianna Cumming
Philadelphia, PA *****
*****************@*****.***
Work Experience
Personal Care Assistant (PCA)
AmeriBest Home Care - Philadelphia, PA April 2023 to Present
• Mobility support,
• Assisting with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare.
• May be responsible for housekeeping duties such as cooking, cleaning, washing clothes and dishes and running errands.
Caregiver
365 Health Services - Philadelphia, PA January 2020 to April 2023
• Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating.
• Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
• Ensuring the client’s home is organized according to their needs and that safety measures are in place. You may also be expected to assist with some light housework.
• Providing emotional support and encouragement to perform necessary tasks.
• Providing mobility assistance may be required, for example helping the client in and out of bed, a chair, or a wheelchair.
• Transporting or escorting the client to medical and other appointments. • Monitoring and reporting changes in health, behavior, and needs.
Packer
SHARP CORPORATION - Norristown, PA October 2019 to May 2020
• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship) • Receive and process warehouse stock products (pick, unload, label, store)
• Perform inventory controls and keep quality standards high for audits
• Keep a clean and safe working environment and optimise space utilisation • Complete diary logs into inventory
• Report any discrepancies
• Communicate and cooperate with supervisors and coworkers
• Operate and maintain preventively warehouse vehicles and equipment
• Follow quality service standards and comply with procedures, rules and regulations• Worked in a Pharmaceutical warehouse
• Handled incoming and outgoing orders
• Marked and packaged items
• Assembled new products
Picker
Integrity Staffing Solutions - Norristown, PA September 2018 to March 2019
• Locate products using technology
• Retrieve orders according to quantity, size etc. ensuring accuracy ● Build pallets with orders and position them to loading docks
• Wrap orders before loading on trucks
• Keep records of completed orders
• Maintain equipment and report on malfunctions
• Adhere to health & safety policies and quality standards
Cashier
Acme Markets - Smyrna, DE July 2017 to May 2018
• Scanning goods and collect payments
• Operating the cash register and handling cash transactions with customers •Redeem stamps and coupons
• Resolve customer complaints, guide them and provide relevant information •Greet customers when entering or leaving establishments
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Bag, box or wrap packages
• Pleasantly deal with customers to ensure satisfaction
Education
Diploma in Phlebotomy
Medcerts
June 2022 to Present
High school diploma
Smyrna High School - Smyrna, DE
August 2014 to June 2018 Skills
• Problem-solving abilities • Data entry
• Customer service
• PeopleSoft
• Food Preparation
• Medication Administration
• Organizational management • Medical Records
• Warehouse experience
• Patient Care
• Home Care
• Multitasking
• Cleaning Experience
• Communication skills
• Compassion-focused therapy • Attention to detail
• Caregiving
• Empathy
• People skills.
• Leadership
• Time management
• Physical Strength & Stamina
Certifications and Licenses
Ramp Server/Seller Training
July 2023 to July 2025
Bartender
Present
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