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Customer Service

Location:
Littleton, MA
Posted:
July 21, 2023

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Resume:

*** ***** ****

Littleton, MA *****

978-***-****

E-mail adyf4o@r.postjobfree.com

CATHERINE V. HUNT

Objective

To join a progressive, forward-thinking company where I can put my superb multi-tasking, interpersonal and organizational skills to good use.

Experience

March 2023-Current Medmix US Inc. Salem, NH

Accounts Receivable Specialist

Work as a team player with Finance, Sales & Customer Service team to ensure high standards are maintained at all times.

Manage, Record and Report all Accounts Receivable Collections, $25 million dollars monthly average

Experienced user of SAP, NetSuite, QuickBooks, Certify, Microsoft Word and Excel

Managed recording of Customs tariff invoicing and payments

Assist with Month-End Reporting and duties

September 2022-March 2023 TJX Companies Westford, MA

Store Associate

Work as a team player with all staff to insure to maintain high standards at all times

Keep a clean and organized work area and direct other associates to do the same

Inspect all merchandise for quality and reporting accuracy

Create a workflow to maintain high efficiency while providing quality work

Display Merchandise in multiple departments to enhance sales

May 2022-July 2022 The Maine Catch Ogunquit, ME

Bartender

Responsible for all aspects of the bar including cleaning, stocking, preparing all fresh fruit, Purees,

Sangrias, infused alcohol, etc.

Maintain service bar for entire restaurant along with full food and drink service for 15 Bar stools and

Dining tables.

Set up and breakdown bar before and after every shift to ensure cleanliness, all fresh food is fresh

and prepared for the upcoming shift.

Work as a team player with all staff to insure to maintain high standards at all times.

August 2020-July 2022 Andrea’s Littleton Cafe Littleton, MA

Server/Cook

Responsible for providing excellent and efficient service to guest in a high traffic restaurant.

Prep & prepare fresh high-quality food.

Manage and maintain high standards of cleanliness and stocking of all sections of the restaurant.

Work as a team player with all staff to insure to maintain high standards at all times.

October 2021-May 2022 Cliff House Cape Neddick, ME

Bartender

Responsible for all aspects of the bar including cleaning, stocking, preparing all fresh fruit, Purees,

Sangrias, infused alcohol, etc.

Maintain service bar for entire restaurant along with full food and drink service for 7 dining Tables

Set up and breakdown bar before and after every shift to ensure cleanliness, all fresh food is fresh

and prepared for the upcoming shift.

Work as a team player with all staff to insure to maintain high standards at all times.

July 2021-October 2021 The Maine Catch Ogunquit, ME

Bartender

Responsible for all aspects of the bar including cleaning, stocking, preparing all fresh fruit, Purees,

Sangrias, infused alcohol, etc.

Maintain service bar for entire restaurant along with full food and drink service for 15 Bar stools and 5

Dining tables.

Set up and breakdown bar before and after every shift to ensure cleanliness, all fresh food is fresh

and prepared for the upcoming shift.

Work as a team player with all staff to insure to maintain high standards at all times.

May 2021-July 2021 Greenery Café Ogunquit, ME

Server

Responsible for providing excellent and efficient service to guest in a high traffic restaurant.

Manage and maintain high standards of cleanliness and stocking of all sections of the restaurant.

Work as a team player with all staff to insure to maintain high standards at all times.

1995-May 2021 Cataldo Nurseries, Inc. Littleton, MA

Office Administrator/Bookkeeper/Retail Manager Gift and Garden Center

Responsible for accounts payable, accounts receivable, payroll, and tracking sales for a company with 30+ employees and $1.5 million in annual revenues

Manage inventory data for over 70,000 items and 500+ vendors.

Purchase, receive and display product in multiple departments including Floral Design, Nursery Stock, Perennials, Annuals, Craft Design, Garden, Gifts, etc.

Responsible for tax reporting

Experienced user of Quick Books, Microsoft Word, Power Point and Excel

Manage Customer Service, work towards creating a positive atmosphere with Customers, Sales Reps and employees.

September 2014-February 2018 Arbor Networks Burlington, MA

Accounts Receivable/ Accounts Payable Accountant

Managed, Recorded and Reported all Accounts Receivable Collections, $30 million dollars monthly average

Record all Incoming Cash Receipts and Reconcile USD bank account

Responsible for Corporate Credit Card Expense Reporting and Reconciliation

Managed the Reconciliation of our Business Travel Corporate Credit Card for all traveling employees

Responsible for reviewing and approving Employee Personal Expenses

Assisted with Accounts Payable entry and payment processing

Experienced user of NetSuite, QuickBooks, Certify, Microsoft Word and Excel

March 2014-September 2014 Massachusetts Youth Soccer Lancaster, MA

CORI Administrator and Program Manager

Process CORI submittals for all Volunteers Affiliated with Massachusetts Youth Soccer Organizations throughout Massachusetts.

Maintain CORI Database for all Cleared Massachusetts Youth Soccer Volunteers

Assist in managing the Massachusetts Youth Soccer Open Cup Tournament

Review and Manage Accounts Receivables for the District Select Program

Assist in designing Uniforms, Apparel, and Player/Coaching gear for the District Select Program.

Administer and manage the DSP Program, Player Registration, Uniform Ordering, Coaching Requirements, Rosters and team Organization.

Organize & assist in running the Annual Golf Classic Fundraiser

2013

Certifications

T.I.P.S Certified

Level 3 Ice Hockey Coach Recertification

2010- 2020 Boston, MA

Freelance Photographer

Shoot photos for the Boston Globe and Boston.com

2003-2009 Madison Excavating Corporation Littleton, MA

Office Administrator/Bookkeeper/ Treasurer

Responsible for accounts payable, accounts receivable, payroll, and managing sales for a company averaging 12 employees and $1+ million in annual revenues

Managed company benefits & company IRA accounts

§ Responsible for tax reporting

1997-1999 Lawrence Academy Groton, MA

Girls Ice Hockey Coach

Coached 30+ teenage girls at junior varsity level (grades 9-12)

Planned and led practices; developed and demonstrated on-ice drills

Served as role model and mentor; motivated girls to believe in themselves and improve their skills

Started an additional team for beginner skaters (grades 9-12) because there was so much interest and I didn’t want to turn any girls away

1995-1997 C.A.S.E. Collaborative Concord, MA

Special Needs Teacher Assistant

Taught children with autism and other special needs, including speech and behavioral problems

Communicated effectively with some of the most troubled students, and established strong relationships with parents, teachers, and administrators

Was able to adapt easily in a fast-changing learning environment and resolve conflicts both inside and outside of the classroom

Successfully coordinated group activities while attending to the needs of individual students

2008-2010

Wellness Coach & Instructor

Taught wellness and nutrition classes for adults

Sold vitamin and nutritional supplements on a part-time basis, averaged $2,500 in monthly sales

2007 & 2010

Campaign volunteer

Worked on Joe Knox’s campaign for the Littleton Board of Selectmen – and he won both elections

Distributed campaign literature, held signs, met with voters around town and answered their questions

Made cold calls to Littleton residents

2003-2009

Littleton Youth Soccer

Served on Littleton Youth Soccer Board, in charge of player development and boosters, 2008-09

Organized tryouts and helped create assessment guidelines for coaches to follow to ensure kids were placed in the best situations

Appointed Booster Director in May 2008; organized fundraisers and oversaw merchandise & clothing sales

Achieved Level 2 Mass Youth Soccer Coaching certification, coached children ages 4-10, 2003-09

Coached Littleton Rebels boys’ indoor soccer to two championships, 2007-09

2004-Present

Littleton Youth Football Boosters

Organized fundraising events and oversaw clothing and merchandise sales

Assisted in organizing the 2004 Annual Golf Tournament Fundraiser, doubling the profits my first year

Continue to assist in organizing the annual golf tournament, increasing the profits every year

2006-2009

Girls Ice Hockey Coach

Achieved Level III USA Hockey Coaching Certification

Coached Acton-Boxborough Youth Hockey and Assabet Valley Girls Hockey

Built strong rapport with coaches, parents, players and administrators

Education Northeastern University Boston, MA

B.S., Education, Sociology and Special Education, 1999

Played for NU’s top-ranked women’s ice hockey team, 1994-96



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