Front Desk Customer Service

LEEANNA SLADE

*** ********** ******, ***** ********, VA 24630 · 276-***-****

adyf45@r.postjobfree.com

EXPERIENCE

**-**-**** – 12-22-22

OFFICE MANAGER KNL, INC.

Analyzed and optimized operations including bookkeeping, payroll, supplies and other clerical services. Implemented office procedures, responsible for accounts payable/receivable, as well as human resources.

1990-1996

FRONT DESK MANAGER, NIGHT AUDITOR, COMFORT INN

Supervise the day to day operations of the front desk. Scheduled managed and trained staff, supervise administrative and clerical duties and address customer complaints and queries. As Night Auditor I was responsible for balancing accounts from the day shift. Handled guests arriving at night, took reservations and managed the breakfast bar area.

EDUCATION

JUNE 1987

GENERAL STUDIES DIPLOMA, TAZEWELL HIGH SCHOOL

Met the graduation requirements set forth by the state of Virginia.

I participated in the DECA program for 2 years. It enhanced time management, public speaking, presentation skills, and strategy development applicable to the real world.

JANUARY 1988

TRAVEL INDUSTRY CERTIFICATE, ASSOCIATED SCHOOLS INC.

Equipped with the knowledge surrounding all aspects of the travel industry. In depth study for travel agents, airline ticketing agents, hotel and car rental industry etc.

SKILLS

• Attention to details

• Organized

• Dependable

• Ability to work under pressure

• Customer Service Skills • Problem Solving

• Dedicated

• Responsible

• Team Player

• Great Communicator

ACTIVITIES/ABOUT ME

I enjoy the outdoors such as hiking, zip lining and walking. I love to travel and spend quality time with my family. The beach is one of my favorite places. My Christian faith is important to me, I attend church regularly. I am married, I have 2 children and 2 grandchildren.

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