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Customer Service Technician

Location:
Navarre, FL, 32566
Posted:
July 21, 2023

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Resume:

Edwin Morales

New York, NY *****

adyf3y@r.postjobfree.com

+1-347-***-****

To obtain a challenging position where my managerial and mechanical skills can be utilized and provide opportunity for advancement.

DIPLOMA 6/6/70 HAAREN HIGH OF AUTOMOTIVE

• Major: electrical, automotive trouble shooting/Engine Rebuild/Math

• Minor: mechanical, metals/Machinery and Carpentry/ Hydraulics

• Related coursework: English/ Entree Level of Engineering CERTIFICATION/ACIEVEMENT 9/8/84 APEX OF CRIMINOLOGY&LOSS PREVENTION

• Major: Criminology/ Investigation / Interrogations / Interviewing /Criminal Sociology

• Minor: Public Relations /Report Writing/ Grammar, Spelling /Math

• Related coursework: Surveillance/intelligence/ Under Cover Operations/Guarding Prisoners Work Experience

MECHANIC B

B&B/P&E - Bronx, NY

August 2008 to Present

• Responsible for trouble shooting inspections, service and repair of MCI, Orion and GMC buss Security Director: Family Support System- HDFC 6/73 to 7/08 The Water Front: Deep Sea Watchman Officer 7/03to 10/7

• Support and skilled at assessing client needs and recommending strategies. Responsible for over one hundred high rise buildings.

Education

High school diploma or GED

Skills

• SECURITY Director (10+ years)

• MAINTENANCE (10+ years)

• MANAGERIAL (10+ years)

• STRATEGIC PLANNING (10+ years)

• Brake repair (6 years)

• Mechanical knowledge

• Intelligence experience (6 years)

• Facilities maintenance (10+ years)

• Automotive diagnostics

• Surveillance (8 years)

• Equipment repair

• Hydraulics (5 years)

• Mechanic Experience (10+ years)

• Transmissions (2 years)

• Automotive Repair (10+ years)

• Suspension (4 years)

• Property maintenance (6 years)

• Handyman (7 years)

• Refrigeration (3 years)

• Oil Change (10+ years)

• Service Technician Experience (10+ years)

• Vehicle Maintenance

• Blueprint Reading

• Carpentry (8 years)

• Cleaning (8 years)

• Electrical Experience (7 years)

• Diesel Engine Repair (7 years)

• Tire Service (6 years)

• Low Voltage (7 years)

• Welding (2 years)

• Alignment (2 years)

Military Service

Branch: U S Navy

Service Country: United States

Rank: E3

Certifications and Licenses

EPA Refrigeration Certification

EPA Universal Certification

Secret Clearance

Top Secret Clearance

TS/SCI

Assessments

Work style: Reliability — Expert

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Advanced mechanical knowledge — Completed

November 2021

Understanding and applying mechanical concepts and processes Full results: Completed

Automotive maintenance — Familiar

December 2021

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Familiar

Customer service — Familiar

December 2021

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills & Abilities

MANAGEMENT

• Forty years of varied experience in managerial, mechanical, surveillance and intelligence. The revise or updating security measure due to new regulations. Responsible for strategic planning of equipment, maintenance and scrapping

COMMUNICATION

• Salvaged relationship with key customer, persistently negotiated through layers of red tape, and won hard-fought crusade to obtain vendor support of a discontinued tool failing to operate on applications. Efforts resulted in agreement to replace application, a complete resolution of problem for company and personnel.

LEADERSHIP

• Organized and trained qualified building employees for Fire brigade and supervised such Fire brigade and schedule fire drills



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