Amado Vera

Caseworker for the Department of Family Protection Services

San Juan, TX 78589

adyf3w@r.postjobfree.com

+1-956-***-****

Obtain a position where I can contribute my experience; I have very good customer service skills. I am a detailed and organized worker. I work well independently or with other staff members.

Willing to relocate: Anywhere

Work Experience

Caseworker

Texas Department of Families and Protective Services - Edinburg, TX August 2012 to Present

• As a caseworker I have to advises, counsels, and interviews children, parents, caregivers, family members, and others to gather social, functional, and physical and mental health information for evaluation.

• Review reports of an alleged case of abuse or neglect.

• Investigate the case through interviews with key people, including children, parents, other relatives, and medical providers.

• Collect documentary evidence such as medical reports, arrest records, and court filings.

• Plan and coordinate services to help children and their families.

• Fill out paperwork outlining the investigation and the resulting actions that were taken.

Computer Lab Manager

Pharr San Juan Alamo ISD - Pharr, TX September 2010 to September 2012

Plans, implements, monitors and assesses an instructional program, local site goals and Specific objectives based on assessment of student needs.

* Provides small group instruction in computer lab when pupils need extra help

* Communicates with homeroom teacher and site administrator on individual pupil's Progress.

Loss Prevention Oficer

Ross Department Store-Loss Prevention - Arlington, TX May 2009 to September 2010

Enforce company standards as they relate to security and safety procedures. * Conduct daily, weekly and monthly store audits.

* Conduct surveillance to detect and apprehend shoplifters.

Graphic Designer

Copy HQ - Fort Worth, TX

August 2009 to July 2010

Creating and producing images and logos

Creating layouts for magazines, newsletters, newspapers, brochures and other print pieces Coordinating for production of print pieces

Creating promotional displays including signs and signage systems for public exhibition Marketing skills on promoting a company and the product and the services it sells

Security Officer

American Airlines - Farmers Branch, TX January 2000 to July 2009

Observe, monitor and report flow of visitors & others on client's property * Provide protection and ensure safety for individuals and property

* Manage emergency situations and report to authorities as appropriate

Telemarketer

Silverleaf Resorts - Arlington, TX June 1999 to January 2000

Answered telephone calls from potential customers who had been solicited through advertisements. * Maintained records of contacts, accounts, and orders.

* Arranged meetings for sales representatives to meet with potential customers.

Package Handler/Driver Helper

United Parcel Service September 1998 to June 1999

Load and unload packages quickly and efficiently.

* Clean the warehouse, prepare for delivery, and organize packages by scanning them in and sorting them out.

* Occasionally drives truck or van.

* Picks up and delivers packages to locations

Personal references available upon request.

Education

High School Diploma in Art

Remington College FW Campus - Fort Worth, TX

2006 to 2008

Bachelor's degree Associate's degree

Skills

• Customer support • Machine learning • Logo Design

• Loss Prevention

• Case Management

• Graphic Design

• Adobe Illustrator

• Illustration

• Adobe Photoshop

• Typography

• Surveillance

• Security

• Web Design

• Photography

• Adobe Dreamweaver

• WordPress

• Adobe Creative Suite

• Adobe InDesign

• Telemarketing

• Layout Design

• Computer Networking • Data Visualization

• Social Work (10+ years) • Adobe Premiere

• Adobe Acrobat

• Typing

• Spanish

• Bilingual

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