Armand P. Navarro
SCG SDGE Program Delivery
Network & Cyber Tech Portfolio
M: 626-***-**** \ *******.******@*****.***
Career profile:
Current position: SCG \ SDGE Network & Cyber IT Portfolio Management - Project Specialist Core Experience: Conference & Collaboration Operational lead with 20 years of experience. Work experience:
September 2018 – Present
Southern California Gas Company - Monterey Park, California
● IT Portfolio Management Office - Project Specialist o Project Portfolio Management and Governance Team o SoCalGas Remote Site Tech Refresh Project – EOL \ EOS Server Replacement o Sempra Network Refresh – SoCalGas Wireless LAN Upgrades o Operations lead SCG Monterey Park Data Center Decommission and Exit March 2013 – September 2018
Southern California Gas Company - Monterey Park, California
● O365/ Video & Intune Operational Lead – Sempra Energy \ SDGE \ SoCal Gas
● Cisco Telepresence and Polycom VTC & back-end server
● Cisco MeetingPlace Audio \ Web Conference Call Server
● Microsoft Intune Company Portal & MobileIron Mobile Device Management (MDM)
● Cisco Digital Media Players and Sempra Industry Weapon Digiboard environment
● Polycom Realprescence Resource Manager
● Crestron Fusion, Crestron Room Wizard and Extron Conference Room schedulers
● Provide sole “day to day” Conferencing and Mobile Device Management support for SEU 15,000+ employees. October 1998 – March 2013
Sempra Energy Utilities – Monterey Park, California
● IT Voice & Video Analyst Operational Lead - Sempra Energy \ SDGE \ SoCal Gas
● Cisco Telepresence and Polycom VTC & back-end server
● Cisco MeetingPlace Audio \ Web Conference Call Server
● MobileIron Mobile Device Management (MDM)
● Cisco Digital Media Players and Sempra Industry Weapon Digiboard environment
● Polycom Accordant Webcasting system
● Nice Systems Call recording
● Avaya VOIP \ Modular Messaging
● SDG&E Mission Control and Metro BUCC Electric grid operations Nice Call recording system upgrade May 1994 - October 1998
Southern California Gas Company – Dakota Services Contractor - Los Angeles, California
● Assistant PBX & Phonemail administrator
● SoCal Gas Helpdesk vacation relief analyst
● Streamlined SCG telecom ticketing system leveraging newly acquired Microsoft Office suite. Education:
Latitude Communications
● Meetingplace Advanced Gateway Training - Certification
● MeetingPlace Installation, Maintenance & Remote Support - Certification Siemens Rolm Headquarters
● Siemens Rolm Phonemail Administration - Certification
● 9751 CBX Advanced Software Administration - Release 9005 Certification