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Information Technology Support Engineer

Location:
Hyderabad, Telangana, India
Salary:
7LPA
Posted:
July 20, 2023

Contact this candidate

Resume:

QUADRI WASEEM NOORULHAQ

Current Address:

H.NO: *-4-62/30/2,

MCH Colony, Tolichowki,

Hyderabad – 5000008.

Telangana state.

Mobile n.o:+91-750*******

Email:adyey0@r.postjobfree.com

OBJECTIVE:

To obtain a position and work in a professionally driven organization to utilize my skills and abilities with an experience of more than 6+ years in industry that offers professional growth while being resourceful, innovative and flexible to work.

DOMAIN OF INTEREST:

Design and Architecture of the Networking Industry.

WorkhIstory

Company : Sify

Tenure : 2 years 5 months(March 2021 till present).

Designation : Network Engineer-Service Operations

Job description:

- Troubleshooting of Optical Fiber Network topology, P2P links and P2MP RF links.

-Following with the NOC team and coordinating with TELCO team and service Providers for resolution.

-Implemented new link deliveries with firewall,Feasibility check with troubleshooting the issues through remote access and through calls and giving remote support to the field team.

-Resolving 40 tickets per day and maintaining SLA period of 4Hrs.

WorkhIstory

Company : NettlinxLtd.

Tenure : 2 Year 5months (Oct2018-Feb2021).

Designation : Network Field Engineer

Job description:

-Monitoring using networking tools link through Solarwinds,Nagios and Cacti and Troubleshooting of Optical Fiber Network topology, P2P links and P2MP links.

-Configuration of Huawei, Maipu and cisco routers 3300 series and firewall and Monitoring through nagois,solarwinds tools and ubiquity radio Parameters such as Packet drop, Latency, Bandwidth, Airtime, Noise floor, Performance of Wired and Wireless Network and taking necessary action for the issue like Slow Speed and Issues and Unable login.

- Configuring Routing Protocol, Private VLAN, VTPfor various switches of Cisco Nexus 3300,Huawei,Maipu etc.

-Follow-up with the NOC team and coordinating with TELCO team and service Providers for resolution.

-Implement new link deliveries,Feasibility check with troubleshooting the issues through remote access and through calls and giving remote support to the field team.

-Attending 25-30 cases per day and Visiting 20 clients at client locations every month for feedback.

WorkhIstory

Company : Orient Technologies Pvt Ltd.

Tenure : 1 YEAR2 Months(June2016-July2017)

Designation : Enterprise Support Engineer

Job description:

-Monitoring and Troubleshooting of Wireless technology FBN, PBN, SBN and TBN Network topology on the Field,Monitoring SWITCHES and RADIO Parameters such as Packet drop, Latency, Bandwidth, Airtime, Noise floor, Core Router Monitoring Connectivity between Access pop and Data centre.

-Monitoring Performance of Wired and Wireless Network and taking necessary action for the same.

-Complaint follow-up with the concern team.

-Resolving the Customer related issue like Slow Speed and Issues and Unable login.

WorkhIstory

Company : Tikona Digital Networks

Tenure : 1 YEAR 2months (April2015-May2016)

Designation : Network Support Engineer

Job description:

-Remote troubleshooting for all problems pertaining to Radio Links, Switches& Access Points. RF Channel Managementusing various tools like Flex Master, Zone Director, Capstone, MRTGgraph.

-Working on L3 Switch 3400 and MROTEK and Real Time System (RTS) L2 switches.

-Monitoring, Troubleshooting and passing vlan on networking equipment Router 2911 series and Switch 2960 series.

-Managing and troubleshooting all escalated calls from Field engineers.

-Solving Technical Issues like Slow Speed and Issues and Unable login and issues like Bandwidth, Packet drops, Latency, throughput, Customer not getting IP and maintaining the signal strength of Radio.

-Configuring VLANs and access list as per requirement.

-Monitoring & maintaining P2P links and P2MP links through various network monitoring system tools.

-Reporting all disconnected, frequently disconnected and connected links to L2, L3 and Manager Level Co-ordination with the Field Network O&M team.

ACADEMIC PROFILE:

S.NO

COURSE

INSTITUTION

BOARD/UNIVERSITY

YEAR OF PASSING

AGG. 1.

Bachelor of Engineering

(EXTC)

M.H SabooSiddik College Of Engineering

Mumbai University

2014

57

2.

H.S.C

YeshwantMahavidyalaya college Nanded

Maharashtra State Board Of Secondary And Higher Secondary Education

2010

61.00

3.

S.S.C

Universal English Medium School Nanded

Maharashtra State Board Of Secondary And Higher Secondary Education

2008

77.23

TECHNICAL SKILLS:

Operating Systems:

Windows 8 and further, Outlook Office 365, CCNA Routing and Switching.

PROJECT RECORD:

• “Demonstration of LOCAL INTERCONNECT NETWORK (LIN) using LabVIEWfor robotic application.”

project was completed under a Team of 3 members.

• The objective of this project is to study LIN and demonstrate its functions using GUI software LabVIEW.

ACTIVITIES:

• Won the 2nd prize in the FIFABOTICS event conducted at Renaissance 2010 by the IEEE & CSI Students of K.J. Somaiya Institute of Engineering & Information Technology.

• Participated in the MORTAL COMBAT event conducted at Renaissance 2010 by the IEEE & CSI Students of K.J. Somaiya Institute of Engineering & Information Technology.

• VOLUNTEER in two day workshop on ENVIORNMENTAL STUDIES event Green 2012 organised by department of civil Engineering of M.H.SABOO SIDDIK COLLEGE OF ENGINEERING.

STRENGTHS AND ASSETS:

- Excellent Communication Skills

- Compatible team worker and an equally good individual performer

- Efficient problem solving capabilities

- Sincerity and diligence with remarkable interpersonal skills

- Adaptability and creativity

HOBBIES & INTERESTS:

Cycling, Reading Novel, Making new friends across varied cultures, Travelling and Tasting Different Cuisines.

DECLARATION:

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

QUADRI WASEEM

(Sign)



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