Customer Service Machine Operator
Resume:
Denise
Rojas
Objective
Team player who has a strong bias for action and ability to
thrive in a fast-paced work environment. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary to achieve goals. Experience April 2019 – March 2023
Ship Dock Associate/Process Guide
Amazon Fulfillment Center
● chosen to be a Process Guide (PG) based off of high performance
● assisted with planning of all departmental staffing based on set workflow.
● strong focus on root cause analysis to improve process and reduce barriers to associate productivity.
● Excel in Outbound shipping process links; DMS, YMS, SSP
● Enter text based and numerical information from source data into company databases within time limits.
● Helping support daily management of department duties including allocating labor, assigning job duties, and engaging associates with productivity and quality. June 2017 – January 2019
Fabrication Worker/Machine Operator
Lindsay Windows
● Lead role in the Glass Department
● Prepare source data by compiling, verifying accuracy and sorting information.
● window spacer machine operator
● worked with mechanical and computer operated equipment.
● Calibrated and adjusted equipment to ensure quality production.
● adjusted machine feed and speed if machine malfunctioned.
● Provided proactive customer outreach.
Education
June 2006
Farmersville High
School
July 2022
Ancora Education
IT Support Specialist
Skills
• Customer Service
Oriented
• Time management
• Communication
• Organization
• Problem solving
• MS Office Suite
• Bilingual
Customer
Support
• Adaptable
Contact
******.*********@*****.***
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