Customer Service Data Entry
Resume:
GAVIN NORTHCUTT
Portland, OR *****
**********************@*****.***
Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance. Budget Formulation
Growth Tracking
Sales Monitoring
Marketing Expertise
Promotion Development
Sales Strategy
Brand-Building Strategies
Event Coordination
Strategic Planning
Customer Service
Data Entry
Professional and Mature
Employee Training and Development
Strong Interpersonal Skills
11/2022 to Current
MACYS DEPARTMENT STORE
Tigard, OR
Brand Specialist
Promoted branding initiatives while maintaining product displays to adhere to corporate standards. Organized and carried out promotional events, set up and tore down event sites and interacted with customers. Introduced sales, promotions and other brand initiatives to gain customer loyalty. Promoted positive company image through superior customer service experiences. Increased client profits by establishing strong brand representation through face-to-face marketing. Recommended, selected and helped locate merchandise based on guest needs and desires. 01/2017 to 05/2022
JOURNEYS SHOES
Salem, OR
General Manager
Trained employees on duties, policies and procedures. Recruited, interviewed and hired qualified staff for open positions. Created schedules and monitored payroll to remain within budget. Tracked monthly sales to generate reports for business development planning. Managed inventory levels and conducted corrective action planning to minimize long-term costs. Guided management and supervisory staff to promote smooth operations. Led employee evaluations with constructive feedback to boost performance. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Engaged customers in friendly, professional dialogue to determine needs. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. HIGH SCHOOL DIPLOMA 06/2019
West Salem High School, Salem, OR
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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