Quality Assurance Administrative Assistant

Sheena Dee Marte

703-***-**** **.*******@*****.*** Centreville, VA 20121

PROFESSIONAL EXPERIENCE

IRSS DATABASE MANAGER, Pentagon, DC

STELLAR INNOVATIONS & SOLUTIONS, INC (SIS), April 2018-Present

• Functional testing for Information & Resource Support System (IRSS) Pre-production as well as Production

• Support end-users with transitioning, training and navigating from IRSS v7.8.2 to the new IRSS release Ensures adherence to Quality Assurance metrics, processes, and procedures as defined and approved for the project regarding IRSS

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Manage and maintained Air Force and Non-Air Force JCIDS documents on a daily basis; ensured documents were up to date by COB

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• Added and updated Joint Requirements Oversight Council Memorandum (JROCM's) into IRSS

• Validate, track, and maintain all system access requests (DD2875) via the IRSS SharePoint site

• Facilitate daily Scrum meetings with the development teams during testing events

• Worked jointly on IRSS user stories and test plans

• Conduct IRSS User Audits

QUALITY ASSURANCE MANAGER, Falls Church, VA

KAIHANUA, January 2017-April 2018

Worked with the project manager, developers, analysts, and client to ensure vendor derived requirements meet technical and functional requirement

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Documented and built Test Plans which encompass the business requirements specific to vendor derived requirements

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• Organized and recorded detailed test results; provided reports of results and project status

• Logged detailed and accurate defect reports and follows the defects through to resolution and closure

• Worked within IT to improve the quality of project documents and systems documentation Assisted in the identification and design of automated processes to increase testing efficiency and reliability, updates on an ongoing basis

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Supported end-users in conducting UAT, DIT, and coordinate directly with development teams for DIT and evaluation

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QUALITY ASSURANCE ENGINEER II, Norfolk, VA

CACI, May 2015-May 2016

• Participated in various testing roles to assist with product release

• Tested event initial planning to verify scope and coverage

• Managed logistics for testers; including multiple test locations and access requests

• Developed Software Test Plans and creating the final Software Test Report

• Facilitated daily triage meetings with the development teams during testing events

• Managed the trouble incident report (TIR) collection and triage

• Collected daily and event wide metrics for reporting

• Executed test procedures

PROJECT/TASK ADMINISTRATOR II, Chantilly, VA

GENERAL DYNAMICS, January 2011-May 2015

• ODC Purchases, hardware, software, licenses, etc.

• CDRL support - prepared, reviewed, finalized, and delivered contract/task order deliverables Integrated Master Schedule - maintained updates to schedules on a weekly basis and reviewed with a Program Manager

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• Prepared, reviewed, finalized, and delivered Monthly Status Reports to customers

• Supported processing of CAC, Travel, and Contractor Checkout requests

• Supported creation and tracking of Job Requisitions

• Supported Share Point site, storing and organizing files FACILITY SUPERVISOR, Baghdad, Iraq

IAP WORLDWIDE SERVICES, December 2009-January 2011

• Supervised 10 or more personnel

Managed, directed, and chaperoned local nationals to perform hospitality services on U.S Coalition Force base and other facilities

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• Inspected and evaluated physical condition of establishments

• Planned work schedules to ensure adequate staffing and service

• Facilitated performance discussions with team members in partnership with senior management

• Managed and resolved conflicts among team members

• Trained new employees on process, policies and procedures SENIOR ADMINISTRATIVE ASSISTANT, Chantilly, VA

GENERAL DYNAMICS, September 2006-December 2009

• Completed all administrative tasks for senior executive officials

• Managed, updated and maintained Outlook calendars for executives and staff

• Screened, triage and collected messages for secure and non-secure calls on a multi-line telephone system

• Submitted and tracked conflict tickets to completion

• Ordered and archived Official Personnel Files (OPF)

• Assisted retirement counselors with administrative filing of confidential documents

• Assisted with faxing secure and non-secure documents and other information

• Conducted database entries for company's inner office database EDUCATION

COMPLETED COURSEWORK TOWARDS ASSOCIATE'S DEGREE IN NETWORK SECURITY, Manassas, VA

ECPI University, March 2018

COMPLETED COURSEWORK TOWARDS ASSOCIATE'S DEGREE IN NETWORK SYSTEMS ADMINISTRATION, Norfolk, VA

ITT Technical Institute, September 2016 GPA 3.5

Awards & Honors

Dean's List Honoree

SKILLS

Information & Resource Support System (IRSS) Microsoft Office Microsoft Visio Microsoft Project Share Point Serena Dimensions CM And RM

Requirements Analysis, Maintaining Of Requirements Traceability Matrix Test Case Identification, Test Plan Creation And Execution, Tracking Of Defects And Reporting Of Results JIRA Remedy Knowledge Management And Decision Support (KM/DS)

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