JOHN A NGUYEN 714-***-****

**** ** **** **, *********** FL 32605

adyelj@r.postjobfree.com

https://www.linkedin.com/in/john-nguyen-374760210/

I'm an IT professional with proven technical expertise in a career spanning 30 years looking for a Software Project Manager/Scrum Master position where I can take on the “Impossible” and make it a Reality with the focus on designing an enhanced User Experience with a unique take on the artistic styling and effective functional features. My specialty is in system integration, monitoring, knowledge consolidation and simplification, relational databases, system administration, and system engineering on diverse hardware/software platforms, operating systems, visualization/cloud technologies, and web/mobile app development. I have always been a trendsetter, working with the most cutting edge technology and methodology and am able to adapt to any environment to accomplish my mission. The most important role as a PM is to be a servant to my people, to provide all the necessary resources to satisfy their needs, in turn, they will give their all.

PROFESSIONAL EXPERIENCE

Technology Field Captain

The Home Depot

Westminster, CA 01/2022 to present

●Established partnership with store leaderships to elevate store’s IT standard and to sustain it at the highest level.

IT Consultant/Software Project Manager/System Integrator

Self-Employed Contractor

Westminster, CA 05/2017 to 01/2022

●Slashed operational costs 90% by optimizing Google API usage, while ensuring the continuation and enhancements of services.

●Refined, improved and implemented an effective Software Development Life Cycle (SDLC) with an accomplished 99% efficiency using Agile Methodology: Scrum/Kanban Flow

●Led ideation session with the purpose of study relevant user requirement features and problem identification of the most critical for business strategy.

●Increased 25% winning outsourced bids through my insight into the Research & Development directions via incubator projects with embodied innovation to better position the company with relevant talent pools.

●Code refactoring through code review, developed disaster/recovery plan, CI/CD chain control in DevOps, high availability with Site Reliability Engineering

Senior UNIX System Administrator/Engineer/Project Team Lead

World Wide Technology

St Louis, MO 04/2009 to 04/2017

●Won the NSA Director’s award as the technical lead and key contributor to the success of the Network Defense Systems against cyber-attacks/threats, due to the forward thinking concept introduced to T161 that met/exceeded the NCC requirements for the innovative monitoring, systems integration & sustainment which satisfied multiple DT/OA and FT/OA testing results presented to the Congressional Board.

●Achieved a 15/30 minutes detection/response time, robust self-healing, and trend analytical system through the development & implementation of the data-driven applications that integrated monitoring solution dashboards which provided management and support staff with both situational awareness & tools required to perform incident management, knowledge sharing, early warning real-time event reporting system health & status prior to mission depletion and fast-paced ever-changing environment.

Consultant/UNIX System Administrator

IntePros Consulting

Kabul, AFG 01/2008 to 03/2009

●Successfully reversed engineered NATO infrastructure to facilitate data collection/messaging system into the MEMEX DB in support of Pathfinder while producing intelligent scripts to crawl websites & drives, backup, data manipulation and automated tasks.

EDUCATION BACKGROUND

Master of Science

Computer Information System

University of Phoenix, Columbia, MD

Graduated 2002

Bachelor of Science

Kinesiology & Health Promotion

Computer Science, Minor

California State University Fullerton

Graduated 1992

Certification/Specialized Training

●Project Management Professional, 2021

●Certified Computer Hacker Forensic Investigator, 2012

●Certified Ethical Hacker, 2010

AWARDS

Won the Director of NSA’s (DIRNSA) award as Network Defense Sustainment team leader, 2016

Best In Technology award recipient, The Home Depot 2023

SOFTWARE APPLICATION

Bash, Python, PHP, GIT, GitLab, Trello, VS Code, Figma, InVision, MS Project, Jira, Confluence, Office Suite, Visio, Tableau, Active Directory, AWS

LANGUAGES

Fluent in English & Vietnamese (speaking, reading, writing)

Northrop Grumman Corporation, MS Sector (DMS) System Engineer/Administrator

Herndon, VA 03/2003 to 12/2007

●Led & participated proactively from the planning to completion phase of various projects dealing with data mining and collaboration among the IC throughout the DOD and DOJ.

●Risk mitigated 90% of the cyber attack through the effective STIG penetration testing/analyzed functional security requirements which determined courses of action for system hardening techniques and the definition of security group policies for the entire network consisting of 250+ computer systems.

Northrop Grumman Corporation, ES Sector (FES) Field Engineer

Linthicum Heights, MD 02/2002 to 02/2003

Verizon Advanced Data, Inc. DSL Provisioning/Database Specialist

Baltimore, MD 02/2001 to 02/2002

United States Marine Corps Intelligence Officer

MCAS Cherry Point, NC 05/1995 to 02/2001

United Parcel Service District Help Desk Technician

Birmingham, AL 05/1994 to 05/1995

Kinesiology Computer Lab, CSUF Computer Lab Supervisor

Fullerton, CA 08/1990 to 05/1994

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