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Technical Support Shipping Receiving

Location:
Lowell, MA
Posted:
July 19, 2023

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Resume:

Jake Niyomkham

** ******** **

Lowell, MA *****

351-***-****

adyejp@r.postjobfree.com

Professional Objective

To obtain a challenging Posit with a progressive company that will effectively utilize my acquired expertise and experience.

Summary of Qualifications

Productivity/Quality of Work: Quick Learner with ability to rapidly grasp job tasks and requirements. Expediting projects with very tight timelines, adaptable and efficient in work situations with changing responsibilities. Outstanding producer. Consistently turns out peak performance in an exceptional manner. Extremely accurate, thorough and timely with minimum verification required.

Job knowledge/Team work: Expert in most phase of the job. Four years direct experience in hardware/software installation and configuration. User technical support and training. Fifteen years direct experience in shipping/receiving, export and import of shipments, Order processing, one year direct experience in Purchasing. Eleven year experience as shipping/receiving supervisor with a crew of 3 to 5 direct employee. Enthusiastic team worker. Has respect of fellow workers and display extraordinary understanding of teamwork and company goals. Proven ability to work in both independent and team environments.

Dependability/Initiative: Can always be counted on to fulfill responsibilities including non-routine assignments. Seeks additional responsibilities beyond job requirements. Exceptional at resolving problems and working as efficiently as possible.

Skills: Microsoft Offices, Haz. Communication, PC Assembly/Repair, Washer/Dryer repair, Order processing, inventory control, import/export shipments, Customer service support, Shipping/Receiving, Security Guard, Stockroom controller, Purchasing, Certify to Ship Dangerous goods by Air (IATA certified).

Professional Experience

FedEx Ground Home Delivery, Billerica MA 2017-06 to 2017-09

Package Handler:

Utilizes “hand-to-surface” methods for all package handling.

•Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings.

•Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shifts of two to four hours.

•Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts’ packages accordingly.

•Performs other duties as assigned

Security Associate, Salem NH 2017-03 to 2017-06

Security Officer: Tours the UPS facilities and grounds; assists with the welfare and safety of personnel and UPS Employees; investigates critical incidents; assists employees, and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. Works varied assignments and shifts.

Lemaitre Vascular Inc, Burlington MA 2003-01 to present

Shipping/Receiving: Make sure that all orders are processed and shipped out for the day. Keep tracking of inventories, Monitor Sister Company inventories in a weekly basis in Germany, Canada, Australia, and Japan. Make sure all incoming shipments are received in and delivered to correct dept. Process international shipments, Arrange customer freight forwarder to pick up freight shipments, inventory cycle counts, clean and organize warehouse, process orders through UPS, FedEx, and DHL and with freight forwarders. Manage employee daily work tasks. Certify in Shipping Dangerous Goods by Air.

Purchasing Assistance: Process order request, Place order with vendors, Maintain inventory level, cycle count inventory

Inventory controller: Kitting orders for cleanroom, cycle count inventory in the stockroom, put away stock in their correct location, restock inventories.

Cardinal Health, Lexington MA 2002-02 to 2003-02

Shipping/Receiving: Load and unload trucks, Process customer order, Inventory Cycle Counts, Pick and Pack customer Orders.

Nortel Networks, Billerica MA 1997-01 to 2000-06

Technician Level 2: Installed/Configured email accounts for 50+ manufacturing employees. Provides system/networking user support. Trains end users in networking protocol and system operations. Advice managers on issue related to technical support, Analyzed and resolved networking connectivity problems. Installed Windows systems and Provide hardware/software, networking support to employees and managers throughout manufacturing floor. Provide technical support for all products lines to ensure smooth operations. Fulfilled special customer orders by assembling multiple products from various manufacturing process. Assured quality by visually inspecting products on assembly line. Utilized manufacturing execution system (MES) software and SAP for monitoring and tracking products.

Burnham, Wilmington, MA 1996-09 to 1997-06

Technician: Assembled and configured Pitney Bowes and Xerox Copiers to customer configurations. Analyzed problems and repaired customer returns. Operated fork lift. Tested systems and performed final quality inspection of products. Provide technical support to customers. Assigned tasks to staff in absence of manager

Education

Alliance Laundry Systems 2001-2002

World Training center

Ripon, Wisconsin USA

Washer/Dryer Service Training

A.S., Middlesex Community College 1997-1999

Lowell, MA

Major: Computer System/Telecommunication

Greater Lowell Regional Technical High School 1993-1997

Tyngsboro, MA

Major: Electronic

Reference:

Tom Ricco: 978-***-****

Van Lanouette: 978-***-****



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