Senior Project Manager & New Business Development

Paul Wonders

West Palm Beach, FL ***** 561-***-**** ********@*****.*** LinkedIn Profile

Big Picture Thanking Strategic Process Improvement Project Management Cybersecurity Initiatives

Positioned at the forefront of the digital evolution, this successful Senior Project Manager consistently achieves lasting results as a resolute strategist, influential thought leader, and functional operator. A tenacious self-starter developing solutions enabling stronger customer engagement, retention, and loyalty. Mastered a full range of the project management lifecycle attributes; discovery, initiating, planning, executing, monitoring, controlling, and closing; meeting timelines and financial targets. Resilient champion navigating ambiguity understands people and has a passion for helping others win.

Over 15 years of successful IT Project Service Delivery; fortes are Service Management (ITSM), Infrastructure Voice & Data Networks, Cloud Integration, Technology Standards & Strategies, and Cybersecurity Initiatives.

Steered leadership and project teams in managing $10M operational budgets within multiple complex domains.

Recognized change agent – Boost enterprise value and improve operational efficiencies to achieve organizational goals in challenging “fast-paced” environments.

United States Army - 8th Army, 101st Airborne Division, 222nd Aviation Battalion 35L Avionics Systems Engineer Discharge Rank E5 Squad Leader Honorably Discharged.

Advanced skills with Microsoft Productivity Suite, Outlook, Project, Visio, SharePoint, Teams, Project Management and Help Desk Tracking tools (Service Center, Acuity, PPM, Jira, Smartsheet’s, Liquidity, Python Development).

UNIQUE VALUE

Capital Project Management & Service Delivery

Strong Influential Leadership & Critical Thinking

IT Service Management (ITSM) & Service Standards

Articulate, Effective, Cross-Cultural Communication

SDLC Waterfall, Iterative, Agile – Solid PMBOK Foundations

Financial Acumen Budgeting Reporting Forecasting

PMO & Steering Committee Operations & Facilitator

Team Building Active Listening Connectedness

Core Infrastructure, Data Networks & Telecommunications

Diversity Equity Inclusion Empowerment

Supply-Chain Operations, Procurement & Contracts

Respectable Customer Service & Loyalty

CAREER NARRATIVE & SELECT ACHIEVEMENTS

MANAGER, BUSINESS SOLUTIONS 5/2019 – Present

Millennium Technologies, Inc., Pittsburgh, PA

The core focus of the business has been on site servicing of Arc / Spark, ICP and X-ray Florescence. Business development, planning and sales forecasting to achieve strategic organizational goals.

>> Key Impact:

Managed major projects and new business development in service and new sales of analytical instrumentation attracting new business opportunities, customer relationships, and new service offerings to laboratories in commercial markets.

Successfully collaborated with Senior Management to understand business direction, focus on complications and develop effective solutions. Recommended business strategies and ideas to achieve company revenue goals.

Worked closely with management to identify new business opportunities and deliver formal business cases.

Demonstrated an understanding of customer’s tactical goals and effectively participates in the preparation, development, and implementation of business solutions.

PRINCPAL PROGRAM MANAGER, CYBERSECURITY 04/2018 – 01/2019

Signature Consultants, West Palm Beach, FL (Wells Fargo Bank) – Remote

SWIFT Customer Security Program (CSP) ensures the integrity of the wider financial services network and the bank defenses against cyber-attacks perpetrated on the organization or partner organizations as it pertains to SWIFT and payment global networks. Successfully coordinated and lead full life cycle and direction of +20 child projects. Worked closely with subordinate project managers and coordinators, business and technology (SME) resources, and internal and external consultants ensuring scope, timelines, and project goals stay on target.

>> Key Impact:

Clearly defined project scope, overall costs, budget, schedules, milestones, and success criteria, dependencies, assumptions, and constraints with stakeholders.

Ensured the security of PII (Personally Identifiable Information) through prescribed network and physical security protocols for the organization.

PAUL WONDERS – PAGE 2

Successfully lead teams to overcome business challenges by exploring innovative ideas and closely analyzing industry direction.

Collaborated with stakeholders to assess program security needs (including laws, privacy guidelines, regulations, and policies determined by the SWIFT security objectives and main endpoint risk strategy.

Planned security activities within program life cycle, estimate costs and duration, their impacts related to program execution, and identified training needs for the organization.

Ensure executive leadership, business leaders, and external vendor/partners perform timely execution according to program/project plans.

BUSINESS SOLUTIONS CONSULTANT 5/2017 – 1/2018

Millennium Technologies, Inc., Pittsburgh, PA

Project Management and Business Development attracting new business opportunities involving customer relationships and new service offerings to laboratories in Commercial markets and precious metals industry. Successfully increased revenues by 30% utilizing new strategy program that leverages communication plans contacting potential customers leads coupled with elevated existing customer communication scheme.

>> Key Impact:

Championed a structured approach to business application solutions. Assured solutions are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions and influenced standards updates as needed or required.

Demonstrated an understanding of customer’s tactical goals and effectively participates in the preparation, development, and implementation of business solutions.

Assured solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions. Influenced changes to standards when necessary.

SENIOR PROGRAM / PROJECT MANAGER 07/2013 – 5/2017

Bank of New York Mellon, Pittsburgh, PA

Directed large-scale transformative application development projects providing a secure, dependable, and scalable network and applications for the continued movement of messages through its various messaging hubs, software, and networks. Developed a robust knowledge and understanding of the SWIFT messaging system, message types, and protocols, SWIFT Alliance Software, and supporting the underlying infrastructure. Budget and resource oversight responsibility for +$10M.

>> Key Impact:

Effectively support and guide the Strategic Portfolio Management and Governance to align project execution with the organization's strategic vision.

As a key committee member of the Enterprise Messaging Project Portfolio Management Office (PPMO), I coached project teams into performing deep dive analysis during discovery and assisted with end-state strategy.

Thoroughly analyze conditions and reach independent decisions when challenged by governmental and regulatory compliance issues. Government compliance issues such as Sarbanes Oxley (SOX/SEC Anti-theft and Anti-Money Laundering controls, IT Access Controls (ITACs) & IT General Controls (ITGCs), and other compliance with regulatory requirements and auditing as they relate to and impact financial systems.

SENIOR TECHNICAL PROJECT MANAGER 03/2012 – 07/2013

Pyramid Consulting Group, LLC (Bank of New York Mellon)

Formulated and defined systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Developed advanced knowledge of systems, applications, architectures, and security technologies used in BNY Mellon enterprise infrastructure.

>> Key Impact:

Effectively guided infrastructure projects for data network, telecommunication systems, wireless RF networks,

mobility initiatives, backup/storage systems, data centers, information security.

Planned and executed initiatives to transform, improve process, and redesign legacy infrastructure core system and application modernization.

EDUCATION PROFESSIONAL DEVELOPMENT

Bachelor Degree: Undergraduate Degree Program, Cybersecurity 2022 - 2023

DeVry University Undergraduate Program, West Palm Beach, FL (Online, In-progress)

Associate Degree: Specialized Business, Information 1996 - 1998

International Academy of Design & Technology, Pittsburgh, PA

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