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Human Resource Customer Service

Location:
Toronto, ON, Canada
Posted:
July 19, 2023

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Resume:

SHAILA CHOWDHURY DIPA

HUMAN RESOURCE ADMINISTRATION

TRAINING AND DEVELOPMENT

OBJECTIVE

To leverage my expertise in HR best practices,

change management processes, and risk

management techniques to make meaningful

contributions as a valued member of an HR team

and in administrative, customer service.

EDUCATION

NIAGARA COLLEGE TORONTO CAMPUS

Post Graduate Certificate in Human Resource

Management

Session- Started Spring 2023

INTERNATIONAL TRAINING CENTER FOR ILO

TURIN CENTER, ITALY

Certification of Achievement in Industrial and

Employement Relations

MOULVIBAZAR GOVERNMENT COLLEGE

Under National University Bangladesh

Bachelor of Business Studies (BBS)

Major in Management

Session- 2005-2006

WORK EXPERIENCE

Assist. Manager, HR & Compliance - Sept

2018 – April 2023

Colossus Apparel Limited (member of Lawsgroup)

Bangladesh

A Hong Kong based 100% sweater exporter of GAP,

JC Penney, Uniqlo, Cobalt, and Reitman.

Sr. Compliance Auditor- Jan 2014 to Aug 2018

Colossus Apparel Limited (Unit 1 & Unit 2)

HR & Welfare Officer- Dec 2012 to Dec 2013

Colossus Apparel Limited

LANGUAGE

English, Bengali, Hindi

18 Falmouth Avenue, Toronto,

Ontario, M1K4M4

Cell: +1-647-***-****

Email: adyegh@r.postjobfree.com

Linkedin: https://www.linkedin.com/in/shaila-chowdhury-dipa- 568b38a1/

SKILLS AND ABILITIES

Strong leadership skills with the ability to work both independently or as a part of team

Documentation and Record Keeping

Team Work and Collaboration

Employee Training, Presentation and Supervision

CSR & Environmental Audit

Social Dialogue & Dispute Resolution

Grievance Handling

Leadership and Problem Solving

Judgment and Decision Making

MS Office Applications

Excellent Written and Oral Communication

Ability to work under pressure

CERTIFICATION

SA8000:2014 Basic Auditor Course

Global Group of Companies

ISO 14001:2004/OHSAS 18001:2007 TUV SUD South Asia

Lead Auditor: Compliance Practitioner Initiative (CPI) Intertek

TRAINING

Certificate of Achievement in Industrial Relations (ITC-ILO)

Bangladesh Labor Law & BLR 2015

JCP E-Learning: Social Compliance

GAP Effective Workplace Cooperation

Compliance Excellence in Apparel Industry

OHS Risk Assessment in Garment Manufacturing Company

ISO 26000 Corporate Social Responsibility Standard INTERESTS AND HOBBIES

Reading, Travelling and Cooking



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