Customer Service Agent

RUEBEN ROBINSON

**** ** **** ******, *******, Florida,33313 · 561-***-****

*************@*****.***

Seeking General Maintenance position where I can utilize my skills to serve and make use of my experience in cleaning, sanitizing and safety regulations. Offering experience in maintenance tasks and upkeep procedures in an efficient manner.

EXPERIENCE

DECEMBER 2017 TO PRESENT

COMCAST AGENT, Teleperformance

Lead Customer Service Agent

Manage Billing accounts

Ability to use multiple Microsoft tools

Manage several trouble shooting accounts

Great team player with ability to manage disagreements effectively

APRIL 2010 TO SEPTEMBER 2014

RETENTION SUPERVISOR, CARRIBBEAN CRUISE LINE

Retention

Customer Service

Complete recalls for customer satisfaction

Supervise agent calls/Train Agents

Oral and written communication

MAY 2015 TO NOVEMBER 2017

OWNER, RR DEPENDABLE SERVICES

Maintain all HUD contracts

Complete multiple clean outs

Keep safe work environment

Varies duties such as repairs, painting, installation and moving equipment

MARCH 2009 TO PRESENT

OWNER, ALL AROUND LAWN SERVICES

Maintain an average of 30-35 accounts

Honest and very dependable

Ability to use multiple power tools including but not limited to riding mower, chainsaw, weed-eaters

EDUCATION

AUGUST 1999-2003, PLANTATION HIGH SCHOOL, DIPLOMA

REFERENCES AVAILABLE UPON REQUEST

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