VIPUL DAULAT

DHAVALE

*/* **, *********** ********,

Dr. Walimbe Road,

Parel V i l l age, Mumbai-400012

cool.v i adyecf@r.postjobfree.com

+918*********

* *-***-****

P R O F E S S I O N A L S U M M A RY

As a Technical support engineer with around 9 years of experience in troubleshooting software and hardware issues, assisting customers and identifying software-specific issues, as well as past 3 years working in the banking domain (SQL & Linux). E D U C ATION

R.M.Bhatt High School,Mumbai 2007

SSC

Babasaheb Gawde Institute Of Technology, Mumbai 2011 Diploma in Digital Electronics

E X P E R I E N C E

Fable Fintech Pvt. Ltd. 04-Dec-2019 - Till Date

Technical Support Engineer

Roles and Responsibilities:

• Providing technical support to the ARDPlus application.

• Monitoring transactions processing.

• Debugging and troubleshooting of application.

• Production & UAT patch deployment as when required.

• Analyzing and troubleshooting queries raised by functional team.

• Co-coordinating with developers to make Java/Jsp changes in application as and when required.

• Server management (Space Check, RAM Utilization, Removing unwanted files and old backup files from app servers).

• Preparing SQL queries to get the desired output/solutions quickly with accurate output.

• Basic knowledge of Linux commands.

• Helping and guiding internal users of Axis Bank and Corporate users for smooth working on application.

Acma Computers Ltd. 15-May-19 - 06-Aug-19

IT support L2

Project : Ambit Captial

Highlights:

• Installation of Antivirus and Encryption program.

• Domain configuration.

• installation & upgrading system OS, software's, Hardware & Security Patches.

• Providing Remote support to client.

CMS IT Services Pvt. Limited 19-Dec-16 - 23-Apr-19 IT Consultant

Project : GCMMF Ltd. (AMUL)

Highlights :

• Troubleshooting and maintaining issues of desktop PC of hardware and software.

• Planning and implementation of OS and software upgrades and security patches.

• Mail configuration on client mobile.

• SAP GUI installation & providing VPN services.

HCL Info systems Limited 03-Feb-14 - 15-Dec-16

Associate Engineer

Highlights:

• Monitoring of Client Websites, Servers, Applications, Databases, Link & noting down their response time and if any issue occurs then raising to concern team.

• Data Center Monitoring: To monitor the facilities such as the Access Control, UPS, Air- conditioning, Fire alarm system etc. in at the client site and liaise with the concerned Agencies for effective maintenance & smooth operation.

• Worked on DELL Project & Handling multiple sites like Air India, BSE, Rolta & TevaPharma. D E C L A R ATION

I hereby declare that the above written particulars are true to the best of my knowledge and Belief.

Vipul Daulat Dhavale

OBJECTIVE

Secure a responsible career

opportunity to f u l ly u t i l i ze my

t r a i n i ng and experience, while making

a s i gnificant contribution to t he

success of t he company

SKILLS

Certified i n PLC, SCADA & Automation

& a l so Chip-Level l aptop repair

course, CCNA Qualified f rom RST

forum Mumbai, Knowledge of SQL &

L i nux

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