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Project Manager / Desktop Support Associate

Location:
Philadelphia, PA
Salary:
26-30/hr
Posted:
July 19, 2023

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Resume:

THOMAS MONTVYDAS

**** ***** **. ************, ** 19111 · 267-***-****

Looking to relocate to Wilkes-Bare/Scranton Area

adyec8@r.postjobfree.com

EXPERIENCE

JUNE 2023 – CURRENT

IT Support Associate and Project Manager

SEPTA

Solving desktop issues (Hardware and Software)

Windows Systems (Azure, AD, Intune, M365, Office)

Implementation of Wi-Fi Project covering 30+ sites (including Safety Briefings, Power Permits for Outages, Site Specific Work Plans, etc.)

Multiple Coexisting Device Rollouts (Alienware Desktops/Laptops, Surface Go 3s, Surface Pro 9s, Surface Laptop 3s,4s, 5s)

Tablet rollout project of 5,000 devices to our frontline employees

Cashier Desktop deployments across out EL and Subway lines

Writing and compiling documentation

Ensuring the safety of contractors and employees

Coordinating training of employees

JUNE 2022 – JUNE 2023

DESKTOP SUPPORT TECHNICIAN and Project Manager

SEPTA

Solving desktop issues (Hardware and Software)

Windows Systems (Azure, AD, Intune, M365, Office)

Implementation of Wi-Fi Project covering 30+ sites (including Safety Briefings, Power Permits for Outages, Site Specific Work Plans, etc.)

Multiple Coexisting Device Rollouts (Alienware Desktops/Laptops, Surface Go 3s, Surface Pro 9s, Surface Laptop 3s,4s, 5s)

Tablet rollout project of 5,000 devices to our frontline employees

Cashier Desktop deployments across out EL and Subway lines

Writing and compiling documentation

Ensuring the safety of contractors and employees

Coordinating training of employees

JUNE 2021 – SEPTEMBER 2021

IT INTERN/DESKTOP SUPPORT TECHNICIAN

SEPTA

· Desktop support technician

· Managing desktop tickets

· Solving desktop issues (Hardware and Software)

· Windows Systems (Azure, AD, Intune, M365, Office)

MAY 2016 – AUGUST 2022

LIFEGUARD/SWIM LESSON INTRUCTOR

BUSTLETON SWIM CLUB

Monitored patrons using the facility

Enforced safety rules

Performed first aid

Maintained grounds

Taught swim lessons to children

EDUCATION

MAY 2022

BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS, KING’S COLLEGE

Cumulative GPA: 3.189

MAY 2018

HIGH SCHOOL DIPLOMA, SAINT JOSEPH’S PREPATORY SCHOOL FOR BOYS

SKILLS

Microsoft Windows

Desktop support- in person/remote (LMI)

Novice Azure/Active Directory/Intune

Software/Hardware Troubleshooting

Customer Support

Microsoft Office

Roadway Worker Safety Trained (RRD and Transit) for Flagmen

ACTIVITIES

Earned Eagle Scout – 2018

oEagle Scout Project

Project planning: Organization and collection of books for library at St. Malachy’s

Communication/leadership: lead approximately 30 people

Persistence: 3 weeks to complete project

Risk management: adapted to challenges that arose covering safety.

First Degree Black Belt in Karate – 2018

oActively practicing starting at the age of 4

Most Improved Swimmer freshman year of college - 2019

Challenge Coin given by Office of Inspector General (SEPTA) - 2023

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