Data Center Project Management

PRZEMYSLAW BICZEK

Downers Grove IL ***** phone 312-***-**** e-mail *******@*****.***

PROFESSIONAL SUMMARY

Results-oriented IT professional with nearly 20 years of experience in managing and securing Information Technology operations in enterprise Data Center environments. Proven expertise in leadership, project management, and team development. Adept at driving impactful results through strategic planning and efficient execution.

PROFESSIONAL EXPERIENCE

IT Director CannonDesign – Architecture, Engineering, & Construction February 2020 – Current

• Developed and implemented IT strategies, policies, and procedures under shared services across seven unified companies working throughout the United States.

• Oversaw, maintained, and managed IT functions across all aspects of infrastructure, security, networking, end-user support, applications, data, and vendor management.

• Led the evaluation, selection, implementation, and maintenance of new and existing IT systems and solutions for multiple geographic offices and Data Center facilities.

• Successfully oversaw large IT projects utilizing internal and 3rd party resources, ensuring timely and effective delivery.

• Ensured the security and integrity of the organization's data and IT infrastructure through the development and implementation of comprehensive security policies and procedures.

• Provided leadership and technical support to staff, troubleshooting high-severity issues, and ensuring the timely resolution of IT-related problems.

• Collaborated with Senior Leadership, department heads, and key staff to identify technology needs and opportunities that enhanced operational efficiency and effectiveness.

• Managed existing vendor relationships, contracts, and service-level agreements to optimize IT services.

• Stayed up to date with industry trends, emerging technologies, and best practices in IT management and governance to drive continuous improvement.

Data Center Site Manager CannonDesign – Architecture, Engineering, & Construction September 2015 – Current

• Conducted technology solution assessments and selection, including VCE V-Block, Cisco Flex Pod, Network Appliance, and Cisco Networking gear.

• Spearheaded the selection and delivery of a data center site in a Tier III co-location.

• Successfully managed the end-to-end project delivery of a data center design and implementation, utilizing a hybrid approach of Waterfall and Agile methodologies, and overseeing an approximate budget of $12 million.

• Deployed and maintained two Cisco UCS domains composed of 180 B-series servers with GRID vGPU cards and VMware VDI guests.

• Managed project delivery of multiple primary and redundant MPLS and DIA circuits across 20 remote offices using redundant LEC providers (60+ circuits).

• Implemented office network infrastructure refresh across all 20 office sites using Cisco 3850 and ISR 4K routers.

• Developed and maintained Data Center standards, best practices, and written documentation in the form of policies and procedures.

• Reviewed and negotiated quotes and contracts for various IT technologies and services.

• Managed warranty and service contracts for office and data center equipment.

• Utilized MS Intune to track all available hardware and its specifications.

• Proficient in MS Project 2016, ITIL Service Operations, and Change Management.

• Experienced with Zoho Service Desk Plus and Solar Winds IT Management Tools.

Senior Data Center Engineer Comcast June 2011 – August 2015

• Responsible for 24/7 National Data Center Support for Comcast.

• Performed 30000 sq. feet of Data Center suite planning and implementation.

• Provided remote assistance for customers and extensive troubleshooting of Data Center server and network environments.

• Managed big-scale deployment of Data Center equipment and designed rapid deployment racks for immediate data center use.

• Deployed structured cabling, including CAT6, Twinax, LR/SR Fiber, MPO, and 40GB infrastructure.

• Troubleshot and recorded server, network, and connectivity resolutions.

• Utilized DCIM software such as Aperture, Remedy, I-Patch, i-TRC, Sunbird Power IQ, and IPSoft.

• Experienced in Office 365, MS Project, and Visio.

Data Center Site Engineer Ticketmaster LLC February 2005 – December 2009

• Supported Network Operations Center on a 24/7 shift.

• Installed, configured, and maintained Ticketmaster equipment in the Equinix IBX Data Center co-location.

• Planned, upgraded, and maintained professional W2k and Linux AS3-based clusters with Sun, Dell, IBM, NETWORK APPLIANCE, and CISCO equipment.

• Performed TCP/IP layer 1 installation of CAT5e, CAT6, Fiber, and DS3 cables.

• Troubleshot, upgraded, and repaired Network Appliance FAS960, FAS3020 series, IBM X series, and Sun 41XX series servers.

EDUCATION AND TRAINING

• CISM – Certified Information Security Manager (ongoing) 2023

• Office 365 Administration Boot Camp 2019

• ITIL v3.0 – ITIL Foundation 2016

• CCNAX V3.0 - CCNA Routing and Switching 2016

• Cisco CCNA Boot Camp 2012

• Structured Cabling and Zone Distribution Solutions 2009

• CompTIA course on Interconnecting Cisco Devices 2007

• Certificate in CompTIA A+ 2006

• Certificate in CompTIA Server+ 2006

2005 Computer Information Systems and Management

BA in Computer Information Systems and Management

1993 Electric and Electronic Commercial Automation

Technician Degree in Electric and Electronic Commercial Automation

SKILLS

IT Project Management Data Center Operations ITIL Processes Team Leadership and Development Network Infrastructure Cloud Solutions (Private and Vendor) Cisco Networking Vendor Management Security Incident Response Office 365 Administration Applications Support Management.

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