Office Manager Support
Resume:
MILDRED DIAZ
** ***** ***, #*** ********, CT ****2
*********@*****.***
PROFESSIONAL SUMMARY
Bilingual office professional, with 16+ years’ experience in fast paced working environments. Dedicated, client- focused Administration and Operations professional with deep knowledge of office management procedures. Proficient in MS Office and vendor management systems. Excellent communication and time management skills. Handles tasks with accuracy and efficiency and can learn new tasks quickly. EXPERIENCE
COMMUNITY RESOURCE EXCHANGE (Nonprofit Consulting Firm) NEW YORK, NY
Operations Support Manager November 2020-September 2022 Office Manager January 2014–November 2020
Receptionist/Conference Room Coordinator January 2009–January 2014
● Managed conference room and equipment rentals, increasing rental revenue by over 10% each year
● Promoted a positive office atmosphere and welcomed and assisted visitors, renters, and guests
● Organized conference rooms for renters and staff as requested
● Assisted with composing, editing, and/or printing of conference materials and packets
● Facilitated registration and withdrawal of conference events
● Assisted in planning/setup of all special events (e.g., annual fundraiser, board/staff recognition event, annual staff trip, Holiday party)
● Maintained incoming check log and processed check/credit card payments
● Assisted conference room guest/renters with sign-in process
● Assisted consultants with conference enrollment process and reporting requirements
● Prepared agendas and meeting minutes
● Answered telephone calls and responded to email inquiries in a timely manner, including consulting Intake requests, Assisted staff and guests with questions and requests
● Scheduled and arranged meetings/conferences
● Ordered staff office and meeting supplies, as well as educational materials for consulting team, Screened letters, memos, reports, and other materials and distribute as required
● Filed and maintained inactive and active employment files
● Organized and maintained office files and supplies
● Operated and maintained office equipment, such as copiers, scanners, fax machine, and postage machine
● Responded to questions and requests in a timely and appropriate manner
● Assisted with annual donor and appeal
● Performed other related duties as assigned by CEO/CFO SKILLS/ABILITIES
● Proficient in Microsoft Office Suite, Outlook, QuickBooks, Zoom, SharePoint, and Dropbox
● Bilingual in English and Spanish, excellent written and communication skills
● Adept in office clerical duties, providing support to staff and guests and operating small office equipment
● CT State Driver’s License and dependable vehicle EDUCATION
Pace University Julia Richmond HS
New York, NY New York, NY
1990 – 1991
Excellent references available upon request
Contact this candidate