Customer Service High School
Resume:
RAE EISENMAN
**************@*****.***
A highly organized and hard-working individual looking for a responsible position to expand my learnings, knowledge, and skills.
EXPERIENCE
11/2021– CURRENT
SERVER, SNOOZE AM EATERY
Serve customers in a positive and friendly manner.
Have full knowledge of the brunch menu offerings.
Communicate any food allergy or special nutrition needs to kitchen staff.
Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to customers.
2
07/2021 – 10/2021
SERVER, WOLFGANG PUCK
Strong ability to serve guests in a timely fashion to ensure their flight departure times.
Make menu recommendations.
Maintain cleanliness of dining tables in a timely manner to keep up with fast-paced restaurant traffic.
Have an extensive knowledge of menu specialty items. 02/2021 – 05/2021
WINE SERVER/BOTTLE SERVICE, THE MAGNOLIAS WINE BAR
Greeting and seating customers that entered the restaurant.
Make drink recommendations based on customers individual wine preferences.
Performing cleaning duties around the server station, kitchen area and lounge/dining area.
Take care of parties of 15+
Upsell when the opportunity presents itself.
09/2020 – 04/2021
SERVER/BARTENDER, THE RIM
Communicate product knowledge to facilitate guest decision making.
Successfully trained all new restaurant/bar staff.
Gained regular customers by serving beer, wine, and other beverages in a prompt and friendly manner.
Mixed and served alcoholic and non-alcoholic beverages to customers.
Ensuring all orders are fulfilled quickly and accurately.
Provide attentive service to diner, such as refilling drinks as needed and checking guests needs during meals.
Take care of parties of 30+.
11/2019– 06/2020
SERVER/BARTENDER, LONE STAR BAR AND GRILL
Verify guest’s identification to verify age requirements for alcohol purchases.
Serve wine, bottled or draft beer, liquor, and mixed drinks.
Created a welcoming environment for visiting guest by providing a memorable dining experience.
Take care of parties 25+.
Build guest rapport that resulted in returning customers. 08/2018– 10/2019
CALL CENTER REPRESENTATIVE, LUCE RESEARCH
Met and surpassed daily productivity goals and exceeded customer service expectations.
Demonstrated mastery of customer service call scripts within a specified timeframe.
Handle outbound calls in a fast paced customer service environment.
Verified client information to ensure accuracy before entering information into the system. EDUCATION
MAY 2019
HIGH SCHOOL DIPLOMA, CROSSROADS HIGH SCHOOL
3
SKILLS
• Excellent verbal skills
• Strongly committed to providing exceptional
customer service
• Outstanding listening skills
• Proficient in multitasking
Contact this candidate