Deon M. Verdell
Covington, Ga ****6
Phone: 470-***-****
Email: **************@*****.***
OBJECTIVE
Seeking to leverage personal experience within Information Technology & Technical Support. With a desire to gain experience in relevant fields. I am hoping to make the transition from paralegal related work into technical related support also furthering my customer support skills
PERSONAL PROFILE
●Superior work ethic: Adapt quickly to new surroundings and work successfully under extreme pressure. Self-motivated and can be relied upon when working independently.
●Excellent communication skills: Good listener and emphatic to the needs of others.
●Accomplished team player: At work or at school, recognized for abilities to work effectively in a team-based environment.
QUALIFCATION’S
● Excellent interpersonal skills with organizational and performance. Efficient and patient with any individual, while also being an team player. Tech Savvy and comfortable with operating multiple systems at once.
SKILL SET
●Excellent telephone, customer service 6+ years, and computer skills with proficiency in MS Word, Excel, Power Point, and Google Applications, Softpro, Okta, Softphone, Adobe Applications, and Data entry
EDUCATION
South Gwinnett High School August 2014-May 2018
Snellville, GA
General Education
WORK EXPERIENCE
Texas Roadhouse, Snellville GA (2017-2021)
●To-Go Host
●Baker
●Host
●Busser
●Server
Nexrep (Work from Home call center) (2019-2020)
● Answer Inbound/Outbound Calls
● Assist Customers with temporary tag request
Parkway Law Group (2021-2022)
●Receptionist/call Coordinator
●Closing Attorney Assistant
●Intake (Data entry)
Home Depot (2022-2023)
Order Fulfillment
Jimmy John’s (2022-present)
•Manager
•Driver
•Inshop
REFERENCES UPON REQUEST