Human Resources Software Engineer

Jayeeta Ghosh

Genpact MBA (****-****) SCMHRD

Female English, Hindi

****************@*****.*** 833-***-****

Work Experience

Manager at Genpact (May’22- present)

o Leading a Digital Transformation project based on VOD rating for 48 leading network clients, analyzing meaningful insights from the data generated, deeper understanding of performance and faster resolution from the metrics built. o Conceptualizing and leading the post covid voluntary RTO targeting 25+ accounts spread across India. Involvement in Stakeholder Management to ensure smooth operations. o Managing and understanding Human Work Force working across globe for 48 leading network clients. o Formulating strategy about the concept of a Time Management Tool, a project for leading network clients. Analyzing insights from the Global Command Center Power BI digital dashboards. o Involvement in Data Analysis and creating Reports and Dashboards based on the Delivery Footprint and Health & Issues o Handling the Delivery Issues and Impacts in the ongoing projects and analyzing the mitigation for the same o Conducting VOC surveys for ensuring quality improvement and customer satisfaction Software Engineer at Capgemini (Nov’15-Dec’18)

o Worked as Functional Consultant of SAP HR/HCM in a team over a period of 2 years o Had experience with leading a small team, mentoring junior team members, developing KT and cross training plans o Coordinated with business in understanding different aspects of the Human Resources process and analyzed business requirements for conceptual design

o Completed implementation of SAP-HR/HCM module including business process analysis, blue printing, configuration, testing and production support and preparing Functional Specs Documents o Had working experience in testing Web Applications. Prepared test reports o Worked in an Agile environment/ team focusing on sprint-by-sprint deliveries. Involvement in Sprint planning, Sprint review and Daily Stand-up Scrum calls

o Experience with JIRA software and ability to derive test scenarios from user stories and user cases. Key Projects

Live Project at Safety Circle India (Jul’21-Oct’21) o Built and managed vendor relationships - managed suppliers, managed day-to-day relationships, negotiated marketing funds and first costs, and drive brand selection o Liaised with them to increase market share. Also collaborated with different stakeholders to build relationships and contract finalization

Live Project at Outlook Group (Jan’21)

o Performed secondary research on competitors’ strategy for sales and gap analysis to develop the immediate action plan o Formulated marketing strategies for increasing sales for Outlook group. Also pitched real-time leads about the credibility of the product and converted the leads

Achievements

o Received the award ‘Rising Star’ for outstanding performance and contribution in project in March 2018 o Received ‘Letter of Appreciation’ from Outlook

Skills

SQL SAP HR Agile Scrum Power Bi Data Analysis Excel Power Point Stakeholder Management Project Management Team Management Operations Management Work Force Management Program Management Academic Qualifications

Degree University/Board Institute Year (%/GPA)

MBA SIU SCMHRD 2022 7.13/10

B.Tech MAKAUT, Kolkata JIS College of Engineering, Kalyani 2015 7.8/10 12th ISC Calcutta Public School, Kolkata 2011 74.75% 10th ICSE WWA Cossipore English School 2009 81.6%

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