Transcriber, proofreader, reviewer, data entry, virtual chat

Sophie Harrison – 613-***-****

***********.********@*****.***

*** ****** ****, *********, *******, K0A 1M0

OBJECTIVE: Seeking some remote work, weekdays.

Summary:

I am a conscientious and dependable worker with extensive experience in administrative and judicial responsibilities. I have a strong background in analyzing, evaluating, managing, and planning, as well as word processing. Fluent in bilingual communication, I am adept at multitasking and meeting deadlines. With a professional history in government roles, I have developed excellent customer service skills and the ability to navigate ambiguous situations.

Work History:

Freelance Transcription Typist, Transcript Heroes – Audio-Video Transcriber - November 2022-present

Freelance Transcription Typist, International Reporting Services – Transcriber - October 2022-present

High Energy Gas & Wood Specialists – Office Assistant - October 2019 to November 2020

Bytown Fences and Decks – Office Assistant - April 2018 to June 2019

Courts Administration Service-Federal Government of Canada – September 2006 to March 2017

Tax Court of Canada-Registry Services – Registry Officer/Court Registrar

Federal Court of Canada-Registry Services – Judicial Assistant, Web Accessibility clerk

Canada Revenue Agency-Federal Government of Canada – Administrative Assistant - 2003 to 2006

House of Commons-Federal Government of Canada – Administrative Assistant - 1998-2003

Bell Canada Relay Services – Bell Relay Operator - 1996-1998

Experience:

Audio-video transcription, reviewing, proofreading, editing, invoicing

Office administration and inventory management

Excellent customer relations skills with diverse clientele

Implementation of administrative policies, procedures, and directives

Schedule and agenda coordination

Information monitoring and appointment arrangements

Productive work environment facilitation

Workflow analysis and evaluation

Document prioritization and sensitivity assignment

Document redaction (letters, emails, memos, processes, minutes, dictation)

Website maintenance and document formatting for web accessibility

Establishing and maintaining electronic and hard copy filing systems

Transcription of vocal conversations for the hearing impaired

Technical Skills:

Proficient in transcription work, including general, audio-video, and legal transcription

Expertise in MS Suite software (Word, Excel, PowerPoint, etc.) Wordprocessing

Knowledgeable in QuickBooks software

Typing speed of over 75 words per minute

Interpersonal Skills:

Ability to work autonomously

Demonstrate ethics, diplomacy, and discretion

Show initiative, leadership, and resourcefulness

Clear and effective communication;

Positive attitude and enthusiasm

Active and respectful listening

Education and Training:

Grade 12, Ecole Secondaire Garneau, 1989

Pre-university courses, 1989

Relation publiques - La Cité Collégiale (one year program), 1992

Maximizing Your Role as an Administrative Assistant (through Federal Government of Canada)

Computer courses: MS Word-Expert Level, Excel, MS Outlook

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