Quality Assurance Technical Documentation

Raashid Shaikh Phone: ***- ***-****

Dallas Tx E-mail: adydur@r.postjobfree.com

Professional Summary:

Significant experience and technical knowledge in the following data networking technologies and issues:

Quality Assurance Work

Routers, Switches and NIDs

N/W Mgmt Platforms

Network Analysis Tools

Network LAN / WAN / VOICE

UNIX – Reading and Analyzing Logs

Working with scripts in XMls and JSON to test orders

Experience with MS Visio, Technical Documentation

Fundamental Knowledge of database

Currently Self-Paced training on Cybersecurity and Pen-Testing fundamentals using LEX

Personal:

Skilled and Experienced Telecom and IT profession

My greatest strengths are my analytical abilities and quality work under pressure.

Excellent technical writing skills with many procedural standards (User Manuals) currently in use in my previous two positions indicated below (EADS/RSAF and Verizon Data) for their test and production environments

Effectively handling and managing projects (time and cost) and vendors

I take pride in always being professional, dependable, and performing duties to the best of my abilities

Education:

Bachelor of Science Business Admin (IT) University of TX at Dallas, Richardson, TX

Associate Degree in Mechanical Technology Swedish Pak Institute of Technology, Pakistan

Professional Experience:

VERIZON DATA QUALITY ASSURANCE TEAM Jun 2005 – Dec 2022

Quality Assurance - IT Provisioning Requirements and Testing Team

Converted from contractor to full time employment as a SME in year 2011

Converted from Verizon employee to Infosys Employee and worked at Verizon from Dec 2018 to Current

QA DUTIES:

Duties include Quality Assurance testing, Requirements Analysis, Solution Creation, Implementation, and Verification to meet the customer’s expectations, of Ethernet Data Services, VoIP/SIP and NGES in an Agile environment

Work closely with Internal Verizon Customer, Business/Development Teams, and Production Support teams to create Quality Assurance Test Cases.

Performed Manual Quality Assurance Testing by injecting UNI, NNI and EVC orders using pre-formed order xml.

Performed verifications of output using logs from UNIX box and switch configurations for Activation and Provision steps.

Notifying of errors to the development teams in a formal written Incident Report found during Quality Assurance testing.

Assigned to work Switched Ethernet Services converting Legacy network to Next Generation Ethernet Switch (NGES).

Minor part of my duties was to configure, setup and manage inventories from the UI for the switches to be used for testing, clean up port information on CISCO, Alcatel switches

Provide demos to customers and prepare step-by-step Technical Documentation manuals for testing and procedures used in Production

Perform Manual Regression on weekly basis or prior to code scheduled to be dropped to production.

Performed shakeout testing in production after newly tested code was moved to production

Certification of weekly code upgrade during maintenance window

Creating Technical Documentation on new services tested, so that Production Team can understand and follow procedures to perform their work for the new services.

Some technical aspects of the testing are listed below:

NExT - Network Evolution & Experience Technology (Switched Ethernet)

A project to "Drive out waste and maximize our network factory output"

Replacing Verizon's aging and disparate network-based system and processes with a more agile, robust and efficient operations framework.

Ciena Unified NID

SES InterLata Testing

Assigned to work Switched Ethernet Services converting Legacy network to Next Generation Ethernet Switch (NGES).

Migrating SES Network from Cisco Legacy to Alcatel ALU 7450 Next Generation Ethernet Services -Awarded CEO recognition for performing a smooth transition and a huge savings to the company

SES over GPON - Awarded EVP recognition for performing testing which resulted in savings of millions of dollars to Verizon

Aggregate Policers for AT&T

SES over MPLS

Implementing Metro Core Alcatel ALU 7950

Implementing NGES-ALU7450

SES Service Activation & FOC

Preparing Technical Documentation

EADS TELECOM-NA (CLIENT FOR US AIR FORCE) Jul 2003 - Jun 2005

Integration Engineering Team/ Project Lead

Microwave LOS Wireless Infrastructure Implementation.

A joint project of USAir Force and Royal Saudi Air Force

An active key participant of a Line of Sight (LOS) Voice Tactical Radio Relay System project for the United States Air Force. (Microwave Link/ Band-3 1350Mhz to 1850 MHz with Ericsson RL-432A radios and Nortel Network equipment)

Active participation from concept to delivery which included: suggesting product line, creating configuration, implementing, and integrating configurations into the system for lab testing and validation, creating manuals, creating troubleshooting guide with details and flowcharting and onsite validation.

Project required the “ruggedization” for military use of the following Commercial-Off-The-Shelf Nortel switching equipment: Nortel Mini Meridian Option 11C PBX, Nortel Passport 4460, and Nortel Business Policy Switch 2000.

Switching equipment was integrated with Band 3 Microwave Radio equipment for a point-to-point communications capability as well as a radio relay capability. All systems were configured and tested to support a simultaneous combination of voice, video, and data subscribers on an E1 connection Microwave Link.

Project required gathering of information from the customer, conducting detail technical briefings and providing solutions and updates during weekly meetings, RFI, RFP, parts pricing and ordering, vendor management, preparing Build of Material database for overseas shipping.

Prepared test cases and plans for the USAF and US Government Inspectors for system test validation and acceptance as well as customer on-site system acceptance testing, installation, and deployment. Test cases contained of Microwave Link on a 2048MB, Frequency Hopping, and Diversity Hopping and in Auto mode using an Ericsson RL-432A radio.

Prepared a 40-hour classroom style and 40-hour field training plan for on-site training overseas.

Prepared Technical Documentation - Integrated System User Manuals and Troubleshooting Manuals for customer use with flowcharts and network diagram using MS Visio.

Led a team of fewer than 5 personnel at any given time.

Used MS Project for tracking purposes in the full life cycle of the project.

VIABLE SOLUTIONS, Richardson, TX Aug 2001 – May 2003

Network On-Site support

DFW CONSULTANT, INC., Richardson, TX Jan 1996 – May 2001

Worked various consulting projects as listed below

@ Link Networks (Jan 01 – May 01) Escalation/Maintenance

Cunningham & Lindsey (Sep 00 – Dec 00) Project Lead on VPN Implementation

E.D.S. (Electronic Data Systems) (Jan 96 – Aug 00) Network Engineering Support and Monitoring

Infosys Ltd – LEX / ETA Training:

Completed classes

oIntro to AI - (Jan 31, 2022)

oIntro to Dev Ops - (Oct 2022)

oIntro to Data Science - (Oct 31, 2022)

oPython Fundamentals and Data Sciences - (Oct 2022)

oCyber Security Intro - (Oct 13, 2022)

oCyber Security Overview - (Oct 13, 2022)

oEssentials of Cyber Security - (Oct 25, 2022)

oUNIX Tutorial for Beginners Pt 1 - (Nov 2022)

oPenetration Testing-Infrastructure - (Nov -7th 2022)

oDevOps – CI using open-source tools (20 Hrs. Classroom course)

oFundamentals of Information Security Cryptography– (Nov – 17th 2022)

oIntroduction to UNIX (Nov 24th2022)

oIntroduction to UNIX OS

o5G and the Evolution of Technology

o5G Technology – Overview

oPoint of View on 5G

oIOT and 5G Communications

References provided upon request.

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