Customer Service Assistant Manager

JS Judy Sexton

Mesa, Az ***** 480-***-**** *************@*****.***

PROFESSIONAL

SUMMARY

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail- oriented nature.

SKILLS Cash Management

Till Counting

Equipment Cleaning

Safety Methods

Credit and Cash Transactions

Issue Resolution

Team Contribution

Price Verifications

Cash Drawer Management

Goals and Performance

Identification Checks

Guest Communication

Cleaning and Organization

Food Safety Standards

Preparing Food Items

Money Handling

Staff Training

Stocking Shelves

Food Preparation and Safety

Forklift Operation

Refunds and Exchanges

Safe Food Handling Practices

Excellent Memory

Brand Loyalty

Retail Management

Membership Programs

WORK HISTORY CASHIER 08/2008 to CURRENT

GPM Investments 7542 S Southern Ave

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

Restocked and organized merchandise in front lanes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Checked identification for proof-of-age for alcohol and tobacco sales. Greeted over Number patients per day.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Operated cash register to record transactions accurately and efficiently. Maintained current knowledge of store promotions and highlighted sales to customers.

Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue. ASSISTANT MANAGER 02/2003 to 08/2008

Petsmart Mesa, AZ

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Mentored sales team in applying effective sales techniques and delivering top-notch customer service. Took appropriate care of sick animals to company veterinary staff.

EDUCATION GED Mathematics 09/1982

Lourdes High School, Chicago, IL

Contact this candidate