Customer Service Full Time
Resume:
Kassondra R. Wincell-Tearney
Pardeeville, WI 53954
*************@*****.***
Objective: As an employee for your company, I will strive to be a key person in the daily operations. I will demonstrate responsibility, dedication, and eagerness along with a willingness to go above and beyond to make sure my tasks are not only acceptable but exceptional.
Work experience:
January 22 to Present
Saint Gobain
2316 W Wisconsin St
Portage, WI 53901
Title: Fabricator 1
Responsibilities: As a clean room technician we are required to be very organized and even more detailed in record keeping. The main component of my position is accuracy. There are so many details that need to be documented, charted and reported as we make high end medical components and surgical implants that any mistake can be costly. On top of the recording, we also have to multi task to keep our machines running on cycle, clearing jams, resetting robots and other peripheral equipment. All the while measuring parts for size, weight and to make sure they are free of defects. My reason for moving on is to better myself through a more challenging career and to gain a better home, work balance.
May 2021 to January 2022
Columbia County Health Care
323 W Monroe St
Wyocena, WI 53969
Title: Environmental Service Aide
Responsibilities: One of my main responsibilities here was to check in or out residents to the facility. I would have to accurately inventory their belongings, get them arranged and make sure they had all their records turned into the proper places. When there were no check ins-outs, I would help clean the residents rooms, the general facility, and the dining rooms. I would also get the residents to programs, meals, or just to go visit with other residents. On the weekends I worked in the laundry for the center and also the residents. The reason for leaving this job was the pandemic. There was no certainty in the position staying open. I was proactive in moving on to avoid being laid off.
November 2018 to May 2021
USPS
107 Industrial Dr.
Pardeeville, WI 53954
Title: Rural Carrier Assistant (RCA)
Responsibilities: Sort and organize mail in correct order for proper delivery. Organize and sort packages for proper and scheduled delivery. Care for customers that are ordering and or returning mail. Help customers with any other complaints or services they require when on the route. This was a part time position with no benefits, and after over 2 years no full time positions were opening up, I needed to make a change to get the benefits of a full time position.
February ’08 to April ’16
Wal-Mart
2950 New Pinery Rd
Portage, WI
Contact: Jennifer Peterson
Title: DSD Receiving/customer service cashier
Responsibilities: As an employee here, I was crossed trained in many areas. As DSD I was responsible for checking in and verifying vendors and inventory accuracy. I invoiced orders, removed dated products, and submitted claims for defective items. Accuracy on my paperwork was exceptional. My other responsibility was being a customer service cashier. As such I dealt with customer’s complaints, return issues, and daily use of cash register.
Reason for leaving: I left Wal-Mart when I became a mother. I wanted to take off the first years of my son’s life, being that he was going to be my only child.
Education:
Pioneer HS Westfield, WI
General courses
Graduated in 2000 with honors 3.75 gpa
MATC Portage, WI
General courses
Microsoft courses
Certified: Excel, Access, PowerPoint, and Word
Xcel Solutions
Courses for Life, Health, and Accidental in state of Wisconsin
Certificate of completion and pre-licensing test passed
Contact this candidate