Whitney Espute

Altamonte Springs, FL *****

adydrp@r.postjobfree.com

+1-689-***-****

Work Experience

DCF Agent

Titan Technologies - Orlando, FL

January 2022 to March 2023

Basically, what I deal with is PENT program for the children’s and families Dept.,I take calls,give customers information about the program,seeing if they received their benefits & whether or not their child qualify for these benefits also, I sent out request forms too the DOE For the ones that have not received their benefits so that they can review them and get them benefits sent out. I can basically only see files sent out from the DOE . We have chats, sea with Microsoft,different sources,tabs too click on back in forth dealing with this program & etc. this job is threw a temp agency and is basically threw a contract which ends on the 22nd of April…

Customer Service Representative

GMS Connect - Call Cenrer - Orlando, FL

February 2020 to December 2020

My job was to answer high volume calls, setup customers appointments for their physical check up with a nearby nurse practitioner at their home or over the phone so they can have their annual check up which is a program provided to them by their health plan for free. UPS Driver Helper

UPS - Orlando, FL

October 2019 to December 2019

My job was to make sure packages was scanned and delivered to customers doors in good shape at a timely manner.

Taco Bell Crew Member Cashier

Taco Bell - Orlando, FL

March 2019 to October 2019

My job was to take people orders correctly over the mic,make their drinks and make sure they have the correct food all at an timely manner also I washed dishes,dropped anything in the deep fryer such as chalupas, donuts etc. .Towards the end of shift even during my shift I restock and make sure my area is clean.

Greeter/ Server

Universals Volcano Bay - Orlando, FL

August 2018 to March 2019

My job was to welcome the customers into our restaurant called Bambu and introduce them too our menu and help them with their order so that they know what they wanted before going to cashier,also answered any other questions they may have about the water park. I served customers their food when behind the window all at an timely manner and made sure it was correct . Towards end shift we cleaned the milk shake machine by taking the tools out leaning them and put it back together,also restocked everything and clean before clocking out.

Team Member

Pizza Hut - Orlando, FL

September 2017 to June 2018

I greeted the customers that came in with a friendly and nice manner also took orders over the phone at a timely manner. I worked at the cash register cashed customers out and gave them their orders and drinks. I dropped fries and wings in the deep fryer if needed also I helped out at the hut table and cut the pizzas towards the ending of my shift even during I made sure my area was stocked and cleaned . Education

Ocoee High School - Ocoee, FL

Skills

• Customer Service

• Sales Experience (3 years)

• Communication skills

• Cleaning Experience

• Serving Experience

• Restock

• Warehouse Experience

• Load & Unload

• Cash handling

• Typing

• Packaging

• Microsoft Word

• Data Entry

• Medical Scheduling (3 years)

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